RepairLink
CollisionLink
Supply Chain
Objections
100

What brands are eligible for EPCLink/CL and RL Advanced packages? 

Ford, GM, FCA, Honda, Acura, Nissan, Infiniti, Ford CA, GM CA, and FCA CA

100

What is the average amount of non-OE opportunity on a CollisionLink estimate? 

$461

100

What are the 3 types of distributors we can sell supply chain solutions to?

Tire, Ford, and GM AC Delco 

100

CL - “I only work with my internal body shop”

How many estimates does your dealership body shop send you per week for your OEM's vehicles?

We have a LOT of dealers that only use CollisionLink for their internal body shop!  This can help improve the ordering workflow and communication.  Many dealers use it to make sure they are getting as many OE Parts as possible on the vehicles the body shop services by leveraging OEM price matching funds.

Review ROI calculator.

200

How much in sales do the aftermarket suppliers average per week? 

$30,000

200

Are all Subaru dealers eligible for PMA through CollisionLink?

No 

  • Retailers can obtain program information and the enrollment packet from Subaru of America by emailing wholesaleparts@subaru.com.
  • A retailer is eligible to join the Subaru Wholesale Conquest program (and receive price matching funds) if they have over $65,000 in crash sales per quarter and their parts obsolescence is less than 10%.
200

Can we offer a dealer a mix of adhesive and cardstock bin labels? 

No 

200

CL - “Shop’s won’t use it”

What percentage of body shops do you think use online ordering platforms?  (The answer is 64%.)  Do the shops you work with use estimating systems?  (CollisionLink is just a plugin for their estimating system.)

OEC has a dedicated shop team that will help onboard their customers. The process is super easy and only takes us a few minutes to onboard a shop. Body Shops write their estimates like normal as we integrate with their estimating system - they just click “export” and “submit.” That’s it. Even easier than faxing, emailing or calling.

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300

Can all GM dealers receive PMA money? 

No - only Mars dealers 

300

What is the average conversion rate and OEM reimbursement amount across all OEMs through CollisionLink? 

56%

$230.18 

300

What solution/s does a dealer need in order to qualify for bin labels? 

RepairLink and/or D2DLink 

300

RL - “We don’t do mechanical."

Do you have shops that call you to order?  There are only so many ways to sell parts, do you really want to cut out an entire avenue?

It’s highly unlikely that the Dealership is not selling mechanical parts to any repair shops in their area. Verify that this is the true objection that’s preventing them from moving forward with RepairLink before addressing this objection.

Pull Easy Territory Data

400

What is the average RL order size? 

$226

400

What are the available CL PMAs? 

Ford, GM, Mercedes-Benz, Mitsubishi, Nissan, Subaru Infiniti, Mazda, Kia, Volvo, Lexus, FCA, VW, Mini, Hyundai, BMW, Toyota 

Ford CA, GM CA, FCA CA, Mazda CA, Nissan CA, Infiniti CA, Toyota CA, Lexus CA 

400

What Canadian brands are eligible for D2DLink? 

Ford CA, Kia CA, Mazda CA, Toyota CA, Navistar CA 

400

RL - “My shops are already loyal to me and only order parts from me.”

What is your average order size from these shops?  What would it look like if they ordered 4 parts instead of 1?

Dealers believe they have much stronger relationships with their local repair shops then is the case. 95% of the mechanical parts business goes to the aftermarket.

Clarify that while the shops may order all of their OEM parts for that brand from that dealer, they are still ordering a lot of aftermarket parts.

500

What are the available RL PMAs? 

GM, FCA, Ford, Mercedes, Navistar, VW, Volvo, Mazda, Toyota, Lexus

500
What brands are CCM available for? 

BMW, Ford, Lexus, Mazda, Mercedes-Benz, Mitsubishi, Stellantis, Subaru, VW, Volvo, Mazda Canada, Lexus Canada, Infiniti Canada, Nissan Canada, Toyota Canada 

500

What US brands are eligible for D2DLink? 

Carrier, Ford, GM, GST, and Navistar

500

TRT - "It's too expensive."

How do you plan to grow your business with Ford and GM dealerships without using this tool?

The solution easily pays for itself and increases your sales. Distributors using this solution are averaging 15 orders per month with each dealer. Auto generated orders result in an increase in overall orders and ensure the dealers meet their stocking objectives. 

Use TRT ROI Calculator.

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