ALL
Company that claims they put you in Good hands.
Allstate
The only state made up entirely of islands
Hawaii
This operating system powers the iPads you use
This policy type has built in exclusions for pea sized dents to valley metal
ASC
Affordable, Simple, Connected
This Seattle-based grunge band released "Smells like Teen Spirit" in 1991.
Nirvana
Formal Legislation or a part of a duck
Bill
This American food does not in fact originate from the German city where it gets its name
Hamburger
Repetition of the same consonant sound at the beginning of nearby words
Alliteration
The setting of the hit 90s Children's film Balto.
Alaska
This Apple feature allows users to locate their lost devices like iPads and airpods.
Find My
Coverage decision when a slow leak is found to have damaged drywall around a bathroom shower pan
Full Denial
This group told us not to go chasing water falls in their 1995 hit
TLC
A meat you eat or a sharp criticism
Roast
This chemical compound gives chilli peppers their heat and is measured with the scoville scale
Capsaicin
A common species of duck
Mallard
Four states meet at the four corners monument. Name at least two
Arizona, Colorado, New Mexico, Utah
The first iPad was released this year
2010
We should always check this box when writing a full or partial denial letter
Additional explanations for basis of denial - full/ partial
This boy band featured Justin Timberlake before his solo career and DUI
NSYNC
Another word for dying or an opening in a mountain range
Pass
This green fruit is technically a berry
Avacado
A small case commonly carried in a pocket or purse
Wallet
The first state to ratify the constitution
Delaware
The estimating app used on iPad by property adjusters
Xactimate Mobile
We send this letter when a customer states there is roof damage but we didn't find any upon inspection
Partial Denial - No Damage
PR0_D_1008
This British Girl Group told you what they really, really wanted in 1996
Spice Girls
How royalty rules, where its homophone is precipitation
Reign
This liquor made from blue agave can only legally be produced in specific regions of Mexico
Tequila
Flexible bag filled with gas
Balloon
This state leads the nation in Hurricane related claims
Folorida
This scrolling type reverts iPad scrolling to be in line normal scroll direction
Natural Scrolling
Coverage decision after a sudden and accidental damage to a valve inside of a 9 year old dishwasher
Partial Denial
This singers heart will go on to forver be linked to the movie Titanic
Celine Dion
This homophone pair describes the outer covering of a fruit or to remove that outer covering
Peel
These are the five core/ basic tastes
Salty, Sweet, Sour, Bitter, Umami
A reptile that calls the US and China home
Alligator
This coastal state has full roof matching adherence, unless the original shingle can still be obtained
California
This line item type has a square icon and an 'Attributes' option for quickly changing quality, grade, and selector codes
Super Line Item
Coverage determination when an roof leak causes damage to interior drywall, insulation, flooring, and a vintage dresser and area rug.
Partial Denial
(Will not except full denial)
This Rap icon released California Love with Dre in 1995
Tupac Shakur
where you are and how you listen
Here & Hear
This french term describes the browning reaction responsible for the flavor of grilled steak and toasted bread
The Maillard Reaction
The most important customer experience thing adjusters can do
Call or Post-Settlement Call
CAT adjusters remember this named storm in 2012 for devastating coastal flooding and extensive wind damage the northeast typically doesn't see.
Hurricane Sandy
We turn off this setting in edge so that no payment information is saved from our customers
Save & Fill
This state's matching laws are NOT overridden by the new ASC policy
Ohio or Utah
This band's song, "Wonderwall" became one of the defining anthems of the 90s
Oasis
A legal right to use another's property. A homophone for this means comfort or absence of difficulty
Easement
This naturally occurring flavor enhancer is responsible fort he taste known as Umami
Glutamate