A list that consists of warning signs, coping skills, distractions, support system, and safer environment that can be used for any crisis including suicidal ideation
What is a safety plan?
This policy talks about attendance and timesheets
What is Policy 1.02 or page 10?
Offering things like empathetic listening, choices, and de-escalation are examples of this type of intervention.
What are least restrictive interventions?
This is the platform Crisis Specialists use to receive chats/texts from individuals.
What is the Unified Platform?
This is important to practice before, during, and after your shift working on the hotline.
What is self care?
Recognizing these early can help an individual use their coping skills before their crisis escalates
What are warning signs?
According to Policy 2.04, staff can contact this team if they have clinical issues or concerns
What is the On Call Clinical team?
This intervention involves getting the individual's consent after they voice wanting to speak to someone in person, but not imminent risk.
What is mobile crisis?
This platform is used to schedule follow-ups for individuals who qualify
What is Avatar?
A state of emotional, mental and often physical exhaustion brought on by prolonged or repeated stress
What is burnout?
This part of the plan identifies people who can be trusted to talk to during a crisis or difficult time
What is a support system?
Staff must ask these two questions verbatim to each individual who reaches out
What is Have you had thoughts of suicide in the past few days, including today?
What is Have you taken any action to harm yourself today?
This intervention is used when an individual discloses they are suicidal, but are willing to find coping skills and/or distractions to help them.
What is safety planning?
Avatar is used to document these interventions
What are involuntary PD interventions, CPS, and APS?
A condition in which someone becomes numb to the suffering of others, feels less able to display empathy toward them or loses hope in their ability to help
What is compassion fatigue?
This is who a safety plan should be offered to
What is everyone?
For the Chat/Text team:
This is the average monthly audit score that must be exhibited 90% of the time
What is 75% or above?
This is considered the most restrictive intervention and is only used for imminent risk individuals who are unable/not willing to stay safe.
What is contacting emergency services involuntarily?
Staff only uses this software for all communication
What is Zoom?
This type of self care involves movement and can be done in a chair or standing up during your shift
What is stretching?
The framework 988's safety plan follows and is based on
What is the Stanley-Brown Safety Plan?
This is how much the chat/text audit smartsheet is monitored
What is Bi-Weekly?
This intervention can be an option for individuals who are 20 or under and need someone to talk to in person.
What is CARES?
This software is used when staff need to look up certain policies.
What is PolicyStat?
All Centerstone staff, including members of their household, are eligible to receive this many EAP sessions per issue
What is 8?