Plumbing typically accounts for this approximate percent of sales
What is 30%
This is typically the biggest Big 5 expense
What is direct labor?
Division with the biggest percent sales increase
What is sewer?
This division had the biggest month over month percentage increase
What is Electric?
$10,410
What is sewer average sale?
(Well above the goal!)
This division represents the largest demand call count increase for the year
What is plumbing?
These are always the two biggest components of the Big 5
What is direct labor and parts & material?
FYI these typically make up over half of the Big 5
This division represented the biggest dollar increase for June over last June
What is HVAC?
This division had a stellar labor percent for June
What is install?
This HVAC Service metric was 7 points above target
What is HVAC (service) demand conversion?
This big number is a record for the company
What is $4,240,084?
These are the remaining Big 5 components
What is support wages, vehicles, and advertising?
This divisions gross profit is up significantly in June vs. year to date
What is plumbing?
This is the percent increase in sales year over year to date
What is 31%?
These 2 items were above target on the accountability scorecard for both plumbing and electric
What is demand and tune up conversion?
This division represented a much larger percent of the total sale for June than YTD
What is HVAC?
This is up over 5 points from last year to date
What is Big 5 total
This customer friendly program is up an astonishing 70% this year
What are clubs?
This is the target percent we try to keep install labor below
What is 8.5%
?
(also would accept 9%)
System check lead turn over rate
What is 9.2%
Total unique calls booked this year
What is 24,846?
Includes demand and club
This big 5 number should be less than
What is 10%
This has increased by over 1,000 over last year to date
What are clubs
This division has increased it's percent of total sales by over 1 percentage point this year to date
What is electric?
Electric has increased from 12.4% to 13.6%
$402 and $213 above goal
What are HVAC install (Sales) department average sale?