Operations
These transactions require a Cross Institutional Ticket for AFB Clients.
What are all transaction?
This Academy Bank solution allows businesses to send invoices and accept payments.
What is Autobooks?
This action is taken anytime a client walks into your branch.
What is stand and greet?
This metric measures all new consumer and business checking accounts opened.
What is Gross DDA?
This is Academy Banks Vision.
What is to be the "Go To Bank"
This law requires banks to verify the identity of customers opening new accounts.
What is CIP (Customer Identification Program)?
This business product helps merchants accept credit card payments in person or online.
What is Clover Merchant Services?
This form is used for customer complaints.
What is AEM Costumer Compliant Form?
These are the three types of incentive opportunities available to RBC associates.
What are Monthly, Quarterly, and Annual Incentives?
This is the default daily Point of Sale purchase limit for Business Debit Cards.
What is $5000.00
This is the minimum required deposit to open an Analyzed Business Checking Account.
What is zero.
A branch must maintain this SMG score or higher to qualify for incentives.
What is 67.
Financial Education, At Risk Groups, Youth Services, and Community Development are all part of this program?
What is CRA (Community Reinvestment Act)
This is the Security Certificate completion timeframe.
What is Quarterly?
This is the minimum amount a business client is able to request for a Line of Credit or Term Loan.
What is $25,000
Gross DDA counts for this percent on the Banker and BDM's Matrix.
What is 60%?
Forbes named Academy Bank this for 2026.
What is Best In-State Banks
This new Copilot tool helps associates determine whether a check deposit should have a hold placed on it.
What is the Deposit Hold Guide Agent Intern?
This acronym stands for the banking strategy that brings financial services directly to employers and their employees.
What is Bank@Work
These two 2026 RBC goals each have the same target and are consistent across Kansas and Missouri RBC's.
What are Credit Cards and Operating Accounts?
This is the year DFC's first bank location purchase.
When is 1970