Who We Work With
What does QBR stand for?
Quarterly Business Review
Which two teams do we primarily work with to create a Business Review?
Supplier Relations and Data Analytics
1-Day AM shipments typically arrive around 10AM
True
What data do we calculate against to show a customer savings?
Prepaid & Add
A term for a list of competitor shipments used to increase supplier compliance
DARs
True or False: We request savings data from the Data Analytics Team when the customer is on a SaaS fee structure.
TRUE
Once a non-VPL outbound account number is closed by a customer, it will remain permanently closed.
FALSE- If the account number is used again, it will automatically reactivate.
What are the four key components of a Business Review?
Savings/Performance, Inbound & Outbound Metrics, Savings Opportunities, and Strategic Next Steps
Which member of the Account Management Team has traveled to 49 states?
Ashley!
What does the benchmark aspect on Percept compare?
Shipment mix of other like-sized hospitals
Where do our non-Columbus based team members live? (Hint: 3 states)
Texas, Pennsylvania, and New York