All Things Accreditation
When is the Accreditation Survey?
September 18-21, 2023
What does ROP stand for?
Required Organizational Practice
Where would you find your staff training modules?
The Hub Learning
What treatment facilities are participating in this Accreditation?
HHC, Ravensview, The Residence
How many moments of hand hygiene are there?
4 ... Bonus points: Can you name the four moments
How do we get feedback from patients on their experience?
PSQ's (Patient Satisfaction Questionnaires), and Patient compliments and complaints from Patient Relations
The "Family Involvement in Treatment" policy supports which framework?
Patient Centered Care
How many client specific identifiers are used to confirm a patient's identity before any treatment, service or medication?
2 person specific identifiers ... Bonus points: Name specific identifiers
Who is ultimately accountable for the quality of care provided by Homewood Health?
The Board of Directors
Who is responsible for patient centered care?
Everyone
How do you summon immediate assistance in the event of an incidence of aggression or violence in the workplace?
Dial 2110, Code White button (Sara pendant)
This framework provides the steps for Thinking Through An Ethical Dilemma ...
YODA ... Bonus points: what does YODA stand for?
Where can you find a specific Ravensview policy?
On the shared drive
Where can you find more ROP information?
On the Horizon Accreditation page
How do you report a safety incident?
Complete a UOR