Auckland, New Zealand
AKL
What should you always do when you walk away from your work station?
Lock your computer!
Montreal, Canada
YUL
Can you waitlist for SkyMiles Mileage Upgrades on OAL operated flights?
No
Manchester, England
MAN
Mumbai, India
BOM
Which department do you contact to add a SVAN to a reservation?
CES
Mexico City, Mexico
MEX
Which remarks section on a PNR in Axis would you tokenize credit card information? Special, OSI, or General?
(For collecting international taxes for SkyMiles Mileage Upgrades for example)
General
PRG
Prague, Czech Republic
Shanghai, China
(Pudong Airport)
PVG
Where did Melissa coach volleyball?
Bingham High School
SAP
San Pedro Sula, Honduras
What is the lowest paid fare class of service before you can qualify for a SkyMiles Mileage Award upgrade to Europe on Delta operated flights (not OAL)?
K class
BEG
Belgrade, Serbia
Osaka, Japan
(Kansai Airport)
KIX
Steven and I began doing a special greeting daily. What movie is it from?
Big Hero 6
UIO
Quito, Ecuador
PAX is travelling on Air France and wants to upgrade to business class (Delta One equivalent). What class of service do you need to change the flight segment to?
O Class
Air France flight number - no codeshare flights!
Palermo, Italy
Bangkok, Thailand
BKK
What is a sunflower lanyard?
(Hint: Customers with Disabilities)
This lanyard is intended to communicate that this passenger identifies as having an invisible disability and they may need extra help while traveling. There are airport authorities such as Seattle, John F. Kennedy International, and United Kingdom (LHR, LGW, MAN) offer sunflower lanyards to passengers with hidden disabilities such as autism, PTSD, or hearing loss.
Caracas, Venezuela
CCS
What is the international departure tax amount from the United Kingdom in a premium cabin (Premium Select or Delta One)?
(SkyMiles Mileage Upgrades)
GBP 176.00
Shannon, Ireland
SNN