Savings Accounts
An account designed to help members build an emergency fund while earning dividends.
What is a Life Happens savings account
This card is commonly linked to checking account for purchases and ATM withdrawals.
What is a debit card.
This product will help cover the difference between a vehicle's value and loan balance after a total loss.
What is GAP insurance.
This scam tries to trick members into revealing passwords through fake emails or texts.
What is Phishing or Smishing (by text)
This type of loan is commonly used to purchase a vehicle.
What is an auto loan.
Members need this amount of money to maintain ownership at ACU.
What is $25.
This service allows members to deposit checks using their phone.
What is Mobile Deposit.
This protection helps cover unexpected vehicle repairs.
What is Mechanical Breakdown Protection (service contract) or Extended Warranty.
A member should immediately do this if they believe their debit card is lost or stolen.
What is block in mobile app and contact the number on the back of the card.
What is APR.
Savings product that generally earns a higher dividend in exchange for leaving funds for a set period.
What is a CD or Share Certificate.
This feature helps prevent transactions from being declined when funds are temporarily short.
What is Courtesy Pay or Overdraft Protection.
Protection that helps pay on an existing loan due to unexpected issues like hospitalization, unemployment or missing work due to injury.
What is Debt Protection: Life, Disability and Involuntary Unemployment.
Voice calls where thieves pretend to be government agents or credit union workers using details found online.
What is Vishing.
This is a service offered within ACU with Brad Hauschildt?
What are Mortgages with PLA Premier Lending Alliance.
This Club earns .30% but transfers funds on November 1st.
What is a Christmas Club.
Name two services commonly included with Checking Accounts.
What is Online Banking, Bill Pay, Debit Card, Direct Deposit, E-Statements, ACH,
This protection provides the member with $1000 towards financing a replacement vehicle with ACU with 90 days of date of loss.
What is GAP Advantage.
Name two warning signs of fraud.
What is unexpected account activity, suspicious texts or emails, requests for passwords, pressure to act immediately, unknown charges
This is the first step members should use before shopping for a vehicle.
What is pre-approval.
This account earns higher interest but has limited access to funds.
What is Money Market.
This feature allows members to pay person to person transfers via ACH.
A bundled package that protects members from out-of-pocket expenses that may not be included with your extended warranty.
What is VPP Vehicle Protection Plan
Key or remote replacement, Tire and Wheel hazard, Windshield repair to name a few.
Highly targeted messages aimed for specific person or worker using details found online.
What is Spear Phishing.
Name two ways to expand a member's relationship within the credit union other than loans.
What is open a checking account.
Set up direct deposit with payroll.
Enroll in online or mobile banking.
Recommend GAP, Mechanical Repair Coverage, VPP or debt protection.
Start a savings account or automatic savings transfer.
Discuss financial coaching