AES 101
AES likes to refer to our customer as
What is
BP Business Partner?
Repeat after me, Macaron (pronounced mack-uh-RON)!
She will Not accept Macaroni or Macaroon.
Who is
Meagan House?
A slight incline of 95-110 degree is recommended in your office chair according to this gentleman.... But not 180 degrees...Zzzzz
Scott Mullett
PJM (Pennsylvania, New Jersey, and Maryland) Interconnection is a RTO. What does RTO stand for?
What is
an RTO or Regional Transmission Organization
What AES Value is missing?
1. Safety First
2. Highest Standards
3. ????
What is All Together?
Information is powerful, so do this to prevent someone from stealing your information when break times rolls around DON'T BE HACKED!
What is
Lock your computer
L + Window Key ~OR~ Ctrl + Alt + Delete > Lock
Teenage Boy, Cowboy Dad, but she is heading back to the AES Ranch! Giddy Up!
Who is
Kara Edwards?
If a refund exceeds the threshold of $______, it must go through an approval process.
$500
Neither Pippa or Peppa Pig have had any struggles to pay their electric bill, but life happens, so we might suggest PIPP to a BP. What does PIPP stand for?
What is
Percentage of Income Payment Plan
I want to get paid, so I need to submit my time to my Team Lead every 2 week? TRUE or FALSE
What is
FALSE? This needs to be doe weekly.
Have this handy as you walk around the building, without it you may not turn the red to green.
What is your
AES Security Badge?
In this corner, hailing from both the East Coast and the West Coast, but now resides in the heartland of it all, Ohio!
Who is
Kevin Van Bibber ?
Primary wires located on top of the pole, usually carry ______ volts of electricity from a substation.
12,000
I am also known as a "promise to pay".
What is
a Pledge?
PAT is a gift of this many hours, but you can't open the gift until after training.
What is
16 hours?
What does PUCO stand for?
Public Utilities Commission of Ohio
Peanut Butter, did I mention that I like peanut butter?
Who is
Ms. Yolanda Beene?
A Medical Certificate, is needed if there is a valid medical condition that requires electric service. This needs to be faxed to, filled out by, and faxed back to AES from what type of person
What is a
licensed medical professional?
What am I if I am a smart meter that can communicate with AES remotely?
What is
an AMI meter
(Advance Metering Infrastructure)?
This is the standard voltage of a residential home.
What is
120/240v?
Your Go-To Manual, Your Instructional Guide, Search Key Words here...
What is Procedureflow?
She is here for you. She is here for help with HR issues. Her office is a safe space, but it is not a free convenient store. (that is just a rumor)
Rey Glaze
This team or department will be who you will want to call on a regular basis for clarification and additional assistance.
What is
Admin?
I am the rate in which energy is delivered to a circuit.
What is
a Watt?
When a customer calls to pay, or ask about due dates, or how much they owe, and many more questions, we should remind them for their convenience, be sure to create a what?
What is
a My AES online account?