- The person who originates and sends a message
Sender
Focused, conscious, hearing activity
Listening
What happens when your mind tries to make sense of what is happening
Thinking
How you communicate in your own personal way, through the words you choose, the order in which you place them, and their level of formality
Style
Speaking without presentation
Impromptu
- The receiver's response to the sender's message
Feedback
Takes place when the receiver is not listening closely
Competitive listening
The act of thinking seriously about the world around you
Reflection
the overly specific or technical language used by people within a specialty or cultural area
Jargon
Objects or displays that give emphasis to and illustrate your ideas
visual Aids
- The receiver's key characteristics such as age, race, gender, education level, status or role in the community
Audience Demographics
Genuine, two way communication
Active listening
The process of setting goals, considering your options, and choosing the one you think is best, given what you know
Decision making
Words, phrases or sentences that bridge gaps and help move the reader from one idea to another
Transitions
The purposeful use of your hands, arms, shoulders and head to reinforce what you are saying
gestures
- Turning a message into symbols that will have meaning to the receiver
Encoding
You ask specific questions to ensure you have understood the message
Clarifying
A way of thinking that seeks to build on facts and the conclusions you can draw from them
Logic
The subject receives the action or is acted upon
Passive voice
the ability to say words correctly
Pronunciation
- Anything that interferes with communication
Noise
Is a way to review progress in a conversation. You touch on the main ideas or conclusions, not on each individual point.
Summarizing
The foundation on which you build a logical conclusion
Premise
Refers to websites and applications on which members of an online community share messages, photos and other information
Social Media
The nervousness you feel when appearing in front of an audience
Stage fright