CENTRAL
REASON APPT WAS NOT BOOKED- LOG UNDER PRICING QUESTIONS
CORRECT WAY TO LOG OFF CDK
FILE-SAVE AND EXIT
HOW MANY DEALERSHIPS DO WE SCHEDULE FOR
9
WHATS THE ADDRESS OF THE BDC
100 NOBLE AVE PRESTON MD 21655
APPT MANAGMENT-FIND NAME-RESCHEDULE-SAVE
NAME ALL ADVISORS/MANAGERS IN PRESTON FORD
SHAUN,KATHY,TIM,MATT,CLAYTON
WHEN SCHEDULING A DETAIL AT THE AUTOPLEX WHAT ELSE MUST BE DONE
SCHEDULE ONE AT MAZDA
NAME 3 THINGS THAT ARE PURPLE
ETC
WHAT IS THE NON REVENUE TAB USED FOR
PARTS-FINANCE-SALES-OTHER
WHAT ARE THE STEPS WHEN A CUSTOMER WANTS TO RESCHEDULE THERE MISSED APPT
GO TO THE DATE THEY MISSED IT (OR SEARCH BY NAME) THEN GO INTO THE APPT HIT RESCHEDULE - THEN SEND AND EMAIL WTH NEW DAY AND TIME
PITTSVILLE FORD ADVISORS/MANAGERS-BOTH STORES
NEW-HEATHER,BRITTANY,MIKE
OLD-RICKY, KEVIN
MANAGER-STEPHEN
WHAT DO YOU TELL A CUSTOMER TO DO IF THEY WANNA DROP THERE CAR OFF AFTER HOURS
PARK SOMEHWERE NEAR SERVICE AND PUT THE KEYS IN THE DROP BOX
WHO DO YOU CALL FOR TOWING IN MD - MUST LIST EACH STORE AND WHO TOWS
MARK-PLEX,DENTON
CHUCK-PITTSVILLE,MILLSBORO
HOW DO YOU LOG A TRANSFER OPPORTUNITY AND WHAT CALLS ARE ELIGABLE
SAME AS REGULAR APPT JUST HIT TRANSFER- PRICINING ANY TYPE OF POSSBILE CALL BACK
NAME 2 THINGS THAT ARE INCLUDED IN DRESS CODE
ETC.
CUSTOMER CHANGES DEALERSHIPS - HOW TO CHANGE YOUR OWN APPT IN CENTRAL
OPPORTUNITY MNGMT- FILTER DATE/NAME - EDIT THE APPT -CHANGE DEALERSHIP
DO 25 JUMPING JACKS
DOUBLE THE POINTS