What is a flight called that doesn't land until the final destination
100
taxes, fees
Name two costs that have to be included in the final flight price?
100
Valet parking service, 3 to 5 course menu, separate boarding, lounges, seats more comfortable, convert into beds, free newspapers/magazines, exclusive vines
Name five things that make first class travelling with LH so pleasant.
100
Ryanair
Which famous low cost carrier operates mainly from secondary airports?
100
Atlanta
Which Airport in the world has the most passengers?
200
International Flight
What is a flight called that connects two different countries?
200
You get free drinks, meals, phone calls.
Your flight from HAM to CDG is delayed for 2,5 hours.
What does the airline have to do?
200
change of flight, cancel flight free of charge, more miles credited
What is the advantage about the economy flex tariff?
200
they want to fit as many people as possible in the aircrafts
Why do LCCs not offer first and business classes?
200
5.
Hamburg Airport is the ???-biggest Airport in Germany.
300
Open-jaw flight
What is the name of the flight that has different airports for arrival and departure?
300
Reimbursement (including return trip to final destination) and compensation of a maximum of 600 EUR
Your flight from FRA to SFA is more than 5 hours delayed.
What are your rights?
300
go to bed later than usual
time arrival for noon
time dates in the morning
try to stay awake during the flight
go to bed only after sundown at destination
stay in the daylight as much as you can
Name three actions that can be taken to encounter jet lag on a westbound flight. (before,during or after the flight)
300
pilots and cabin crew can fly on every route, spare parts and maintenance cheaper
Why do LCCs offer mainly one type of aircraft? (two reasons)
300
Delta Air Lines
What is the worlds biggest airline? (no of passengers)
400
Scheduled Flight
What is a flight called that takes off and lands at regular times?
400
Reimbursement or alternative flight.
Your flight is cancelled. What are your two main rights?
400
Dietary meals, vegetarian meals, meals for members of certain religions
What three main meals for special customers are offered on Lufthansa flights?
400
time between landing and taking off again. the shorter it is the more flights fit into one day
What is the turnaround time? Why is it so important for all airlines?
Reimbursement and return to HAM plus compensation of 125-600 EUR or alternative flight next morning and a compensation of 125-600 EUR. In addition costs for hotel room, transportation to hotel, meals, drinks, calls.
You flew form HAM to FRA. Now your flight from FRA to CPT is overbooked. No one volunteers for staying. You are denied for boarding. The next flight leaves the next morning. What are your rights?
500
4 bags up to 32kg each
What is the baggage allowance of a LH first class traveller who has a Star Alliance Gold membership?
500
they want to fit as many flights as possible in one day
new aircraft type
high kerosine costs
crew has to stay abroad - hotel costs
Why are there usually no long-haul flights from LCCs? (three reasons)
(exception Norwegian - NYC, BKK)
500
Peking, Johannesburg, Singapur, Houston, Shanghai-Pudong, San Francisco und Miami
Name three routes on which the A380 is used by LH.