Name that System
Where do I verify an address at?
USPS
D/C
RPH
CSS
Discontinued
Pharmacist
Computer Support Services
Where do we see the Claim Status of an RX?
Active
No Go
Closed
Referral
Active – this referral is needing to be worked
Nogo – this referral is not being worked
Closed – this order has been scheduled for delivery
Lenalidomide
Rems 1321492
_____ Copay
Center Well Specialty Pharmacy my name is Priscilla, _______, whom do I have the pleasure of speaking to?
Estimated
We are on a Recorded line.
Where do we check if we can handle a RX?
Drug List
FLL
HCPR
SMED
Frontline Leader
Humana Clinical Pharmacy Review
ScriptMed
In what box on the referral do I assign a stage to myself?
After you assign it to yourself, what do you click to work it?
The stage box
Worklist
Vyvgart
Rare Disease 1321605
What is the correct action to take when a referral is in the Counseling stage?
Warm transfer the caller to the Nurse-LPN 1321489
I can't locate a member in SMED, where else could I check?
CRM
MDO
IV
PA
Medical Doctor's Office
Insurance Verification
Prior Authorization
When you open an order what do I click to be able to access the Shipment Information
Shipment Status
Hi, my package says it was delivered but I can't seem to find it. Can you send me a new one?
SET (Specialty Escalations Team) 1321420
Where did Josiah tour at?
Europe
I forgot what to do and the process. What site will help me remember what is next?
Mentor
PAP
POS
TAT
Patient Assistance Program
Place of Service
Turn Around Time
What tab can we see if there is Extended Day consent?
Name 3 states that we can offer Extended Day to..
Consent
I am calling to DC my patients Prolia.
RPH 1321548
What stage is an automated stage that verifies patient demographics and insurance?
If we are talking to an MDO and a Referral is in this stage, what would we tell them?
Intake Prep
The prescription is still in process. CWSP will contact the patient to schedule or authorize delivery when it has completed processing.
Check to see if we are able to ship the RX next day
Inventory Site
RSSP
ADE
DS
RightSource Specialty Pharmacy
Adverse Drug Event
Day Supply
Which button do you press from the Tri-Pane to send a referral to a different stage.
Pend to Another Tank
I wanted to see about initiating a PA for my patients Botox, can you do that for me please?
HCPR - Provider 1320133
Where is a shrimp's heart located?
In its head.