TS2
This screen is used to determine if the client is setup for automatic payments
What is IAAP?
You use this program to view Keybank Relationship Interest Rates
What is KeyBulletins?
This code is used to bank ALS to the Rocky Mountain Region
What is BK83?
This form located in Sharepoint allows you to provide feedback on an interaction with VAQ
What is the "VAQ Survey"?
This number is generated each time a Quest is submitted and can be used to track the status of the request
What is the Service Request Number? (Contact Reference # is also acceptable)
This screen is used to maintain the spending limit on a credit card
What is IASP?
Once all three requirements are fulfilled, the client will start receiving the Full Relationship rate at this time
What is the following month?
This screen is used to quote the payoff on a PLOC
What is AMPP?
This page displays a list of phone numbers for departments AnswerBank works with regularly
What is the "AnswerBank Common Contacts" page?
This general type of request allows you to select the work queue and add your own comments
What is a Free Form?
This screen is used to view a credit card's promotional rate and the balance associated with that rate
What is ITCH?
An engaged checking account averages this many outflows per month
What is eight?
This screen is used to determine the breakdown of a client's bill
What is AMB2? (AMB3 is also acceptable)
The AnswerBank Newsletter can be found on this page in Sharepoint
What is the "Team Success" Page?
What is "Internal Not in System"?
This screen displays the customers and their relationship to the credit account
What is IACR?
This word displays in the CCP Relationship field when the client isn't meeting all the requirements for a full relationship
What is Partial?
This screen is used to determine the breakdown of a client's payment
What is AMHS?
AnswerBank Job Aides can be located on this page in Sharepoint
What is the "AnswerBank Training Materials" page?
This type of request is submitted when the amount written on a check is different than the amount that was posted to the account
What is an Encoding Error?
When authorizing a CCA Conveinance Check this screen is used to verify with the branch that the information matches the information from the check
What is ICGI?
The Savings Products are eligible for CCP
What are MMDA, Savings, CD and KIS?
You view this screen to identify the code in the Bill Schedule field prior to going to AMBS to determine the term of an existing FRO
What is AMLT?
This page in Sharepoint displays Tips from Staff Development
What is the "AnswerBank, Did you Know?" page?
This type of request is used to initiate Loan Research
What is Loan Documentation?