Rebuttals
"Not interested"
I completely understand. In my experience when people say they aren't interested, they either don't understand solar or they think its too expensive, which one are you?
What is a button up?
Making the appt solid at the end of the call by summarizing everything and continuously confirming date/time/availability!
What is the minimum electric bill avg we can help?
$50
How many deals did Jen close last month?
7
Okay, I completely understand. What a better time for me to reach back out, mornings or evenings? (AFTER REBOOKING CONTINUE GOING THROUGH SCRIPT)
Who needs to be present for the meeting?
Everyone on title/decision makers
Which 3 electrical providers are the main companies in New England?
Eversource, National Grid, Unitel
If a homeowner does use ZOOM, what else can we do? 2 things!
Phone or Facetime!
"Not Qualified"
Oh I see, now what do you mean by that? Why wouldn't you be qualified? (DIG DEEPER)
What happens if you don't do a solid button up?
No SHOW
What is a municipality and how do we handle them?
Private electric company, very difficult to help go solar but it is possible. If closed, considered a qualified appt, if not closed, not considered a qualified appt. (Normally we wouldn't take them but we want to try our best if it is sometimes impossible)
"Is this a scam?"
How many times minimum do you repeat the appointment date/time?
3
What page of the National Grid bill is the usage on?
2nd, top left!
"Can you email me something?"
Sure what would you like me to email? ... I can link you to your electric providers website where it explains the solar programs BUT everything you will find online is going to be generalized. Solar is very specific depending on each persons home. Continue trying to book appt!
What portion of the CAPE Method is most effective when doing a button up?
Trick question, no such thing. They are all equally effective when used in unison!
Worse case scenario, if we can't get the bill. What do we need to get?
Usage!! Have them read it out to you!