Objectives
Performance Appraisal
Effective Appraisal
Appraisal
Methods
100
Appraising and Improving Performance
What is the title of chapter 8
100
From the standpoint of administration
What is Administrative Purpose
100
Aspects of actual performance that are not measured.
What is Criterion deficiency
100
A performance appraisal done by
Who is Manager and/or Supervisor
100
A trait approach to performance appraisal similar to other scale methods but based on comparison with a standard. (Better than, equal to, or worse than)
What is mixed-standard scale method
200
Sometimes they fail
What are the reasons they can
200
no follow-up and coaching after the evaluation
What is not effective performance
200
Measures that are consistent across raters and over time.
What is reliability
200
A performance appraisal done by one's fellow employees
What is a peer appraisal
200
An unusual event that denotes superior of inferior employee performance in some part of job.
What is critical incident
300
Appraisal Information
What would be Describe the different source
300
a bias even in fairly administered employee appraisals.
What can organizational politics introduce
300
Elements that affect the appraisal measures that are not part of the actual performance
What is Criterion contamination
300
A performance appraisal, based on TQM concepts.
What is a team appraisal
300
A behaviorally approach to performance appraisal that consists of a series of vertical scales, one for each important dimension of job performance.
What is Behaviorally anchored rating scale (BARS)
400
performance evaluation
How to explain the various methods used to
400
Managers feel that little or no benefit will be derived from the time and energy spent in the process, or they are concern only with bad performances.
What is a program performance failure
400
Employees must be given a written copy of their job standards in advance of appraisals.
What is one of the legal guide lines
400
TQM concepts and seeks evaluation from both external and internal customers
What is a customer appraisal
400
A trait approach to performance appraisal that requires the rater to choose from statements designed to distinguish between successful and unsuccessful performance.
What is forced-choice method
500
Characteristics of an effective appraisal program
What will you Identify
500
From the standpoint of individual development
What is developmental purpose
500
Performance standards linked to organizational goals and competencies.
What is strategic relevance
500
Performance appraisal done by the employee
What is self - appraisal
500
trait approach to performance appraisal that requires the rater to compose a statement describing employee behavior.
What is essay method
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