CI & FTF
What should you do?
Definitions
APS 101
Fun Facts
100

The purpose of a ______ is to find out whether the client’s basic needs are met, and whether he or she will be safe until the APS specialist can make face-to-face contact with him or her.

What is a case initiation?

100

You arrive to the home, and client has no groceries and does not get income/food stamps until the following week. Immediate case action would be...

What is requesting permission from supervisor to purchase food?

100

Failing to provide the necessary goods or services to avoid physical or emotional harm or pain

What is physical neglect?

100

The amount of days to request documentary evidence after an IFTF

What is ten days?

100

Amount of units in region 8

What is 11 units?

200
Priority: Client is in serious need life-sustaining medications

What is a priority 1?

200

Initial intake only alleges self neglect for past due bills. During IFTF, A neighbor addresses new concerns that the client's grandson is handling all the money and is POA. APS specialist is required to ________

What is adding financial exploitation, and interviewing grandson as an AP?

200

When a client has frequent and regular interaction with an individual, a reasonable assumption that the interaction will continue, and an establishment of trust beyond a commercial or contractual agreement.

What is an on-going relationship?

200
Agency that investigates medicaid paid providers

What is HHSC or Health and Human Services Commission?

200

DFPS hotline number 

What is 1-800-252-5400?

300

Case is a P4, and the first IFTF was unsuccessful, 2nd attempt will be due by when

What is 7 calendar days or one week later?

300

During your IFTF at the hospital, client has a UTI and sexual abuse is strongly suspected. She has a black eye, finger gripping bruises on her thighs and seems uncomfortable talking to you. Before you leave the hospital, you would....

What is calling law enforcement?

300

A person or entity appointed by the court to have full or limited responsibility and authority for the care of a person who is incapacitated.

What is a guardian?

300

APS does not investigate perpetrators at this age or lower

What is 9 years old?

300

An APS peer who has held the the most variety of APS positions (caseworker, worker V, supervisor, program administrator, SME, etc.)

Who is Lisa Senteno?

400

True of False: During the first 24 hours, if the APS specialist made only an attempted face-to-face contact and then obtained, by phone, sufficient information to determine the client would be safe until the actual face-to-face contact, it would be appropriate to downgrade the case to a lower priority

What is true?
400

Client appears severely malnourished, confused, and unable to stand. No caregiver present.

What is calling 911?

400

The improper use of power or trust in a way that deprives a person of free will and substitutes another’s objective

What is undue influence?

400
Name the four types of evidence acquired

What is testimonial, physical, demonstrative, and documentary?

400

Supervisor in region 8 with the most amount of tenure

Who is Amanda Galvan?

500
Closure code: IFTF and secondary FTF were unsuccessful. TIERS verified address. Letter was sent, and the client did not respond. No collaterals were successful in answering the phone.

What is client refusal?

500

Alleged perpetrator has denied access to client by changing client's number, having no trespassing signs, verbally denied access and is not allowing client to go to dialysis or allowing hospice inside the home. Case has been staff with designated personnel to seek _____

What is an injunction?

500

During the investigation, APS collects ______ evidence to assess the client’s overall situation and risk. A thorough investigation and assessment through observations and interviews helps APS make the investigative finding and supports the conclusion justification at the end of the investigation, when APS has reached a finding for all allegations

What is testimonial evidence?

500

 Investigation can be forgoed by APS if ______:

DA has picked up charges and is awaiting trial  

500

Amount of counties in region 8

What is 28?

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