Quality Engineering
Japanese Guys
Quality Management
Software Quality
Six Sigma
100
A professional who understands the principles of product and service quality evaluation and control. The body of knowledge and applied technologies include, but are not limited to, development and operation of quality control systems, application and analysis of testing and inspection procedures, the ability to use metrology and statistical methods to diagnose and correct improper quality control practices, an understanding of human factors and motivation, facility with quality cost concepts and techniques, and the knowledge and ability to develop and administer management information systems and to audit quality systems for deficiency identification and correction.
What is an ASQ Certified Quality Engineer or CQE? (Source: asq.org)
100
He is well known for coming up with the concept for the fishbone shaped diagram or cause and effect diagram, used to improve the performance of teams in determining potential root causes of their quality problems.
Who is Kaoru Ishikawa? (Source: qualitygurus.com)
100
A professional who facilitates and leads team efforts to establish and monitor customer/supplier relations, supports strategic planning and deployment initiatives, and helps develop measurement systems to determine organizational improvement. And, is able to motivate and evaluate staff, manage projects and human resources, analyze financial situations, determine and evaluate risk and employ knowledge management tools and techniques in resolving organizational challenges.
What is a Certified Manager of Quality/Organizational Excellence or CMQ/OE? (Source: asq.org)
100
A professional who understands software quality development and implementation, software inspection, testing, verification and validation; and implements software development and maintenance processes and methods.
What is an ASQ Certified Software Quality Engineer (CSQE)? (Source: asq.org)
100
A fact-based, data-driven philosophy of quality improvement that values defect prevention over defect detection. It drives customer satisfaction and bottom-line results by reducing variation and waste, thereby promoting a competitive advantage. It applies anywhere variation and waste exist, and every employee should be involved.
What is Six Sigma? (Source: asq.org)
200
A step-by-step approach for identifying all possible failures in a design, a manufacturing or assembly process, or a product or service. Failures are prioritized according to how serious their consequences are, how frequently they occur and how easily they can be detected. The purpose is to take actions to eliminate or reduce failures, starting with the highest-priority ones.
What is Failure Mode Effects Analysis or FMEA? (Source: asq.org)
200
He is known for developing a methodology to improve quality and reduce costs, which prototyping technique that enables engineers/ designers to produce a robust design which can survive repetitive manufacturing in order to deliver the functionality required by the customer. He is also known for having developed the Quality Loss Function.
Who is Genichi Taguchi? (Source: qualitygurus.com)
200
The production line practice of using signs at specific points on the line to indicate when components or raw materials need to be replenished.
What is Kanban? (Source: ASQ CMQ/OE Sample Exam, 2011)
200
Intended to result in the creation of program components that are inherently reusable?
What is Object Oriented Programming? (Source: CSQE - Sample Exam, 2004)
200
A professional who can explain Six Sigma philosophies and principles, including supporting systems and tools, demonstrate team leadership, understand team dynamics and assign team member roles and responsibilities. And have a thorough understanding of all aspects of the DMAIC model in accordance with Six Sigma principles. They have basic knowledge of Lean enterprise concepts, are able to identify non-value-added elements and activities and are able to use specific tools.
What is Certified Six Sigma Black Belt or CSSBB? (Source: asq.org)
300
The three primary classifications of costs used in a Cost of Quality system?
What are prevention, appraisal, and failure costs? (Source: ASQ CQE Sample Exam, 2011)
300
A Japanese industrial engineer who is considered as the world’s leading expert on Lean Manufacturing practices and the Toyota Production System.
Who is Shigeo Shingo? (Source: wikipedia.org)
300
According to ISO 9000, the activities that establish the objectives and requirements for quality and for the application of quality system elements.
What is Quality Planning? (Source: ASQ CMQ/OE Sample Exam, 2011)
300
A sequential design process, in which progress is seen as flowing steadily downwards through the phases of Conception, Initiation, Analysis, Design,
What is the Waterfall Model? (Source: wikipedia.org)
300
Which type of control chart is most appropriate for monitoring the number of defects on different sample sizes?
What is a u-Chart? (Source: ASQ CSSBB Sample Exam, 2009)
400
A product characteristic will have no effect on the customer’s perception of quality.
What is a an Incidental characteristic? (Source: ASQ CQE Sample Exam, 2011)
400
He is the developer of a customer satisfaction model (known by his name) whose simple ranking scheme distinguishes between essential and differentiating attributes related to concepts of customer quality.
Who is Noriaki Kano? (Source: qualitygurus.com)
400
The concept of pointing or aligning the entire organization in a common direction.
What is Hoshin Planning? (Source: ASQ CMQ/OE Sample Exam, 2011)
400
A technique used to narrow a list of options or issues and limiting discussion?
What is Multivoting? (Source: CSQE - Sample Exam, 2004)
400
Used to assess the significance of factors in either a fractional- or a full-factorial experiment structure.
What is Analysis of Variance - ANOVA? (Source: ASQ CSSBB Sample Exam, 2009)
500
A control charts that tracks nonconformities by attributes per unit and uses a constant sample size for each subgroup?
What is a c-Chart? (Source: ASQ CQE Sample Exam, 2011)
500
He was the the assembly manager for Toyota in the 1940's and 50's, and developed many improvements that eventually became the Toyota Production System. His long term long collaboration with Shigeo Shingo lead to the Lean Manufacturing Strategy.
Who is Taichi Ohno? (Source: qualitygurus.com)
500
A survey technique that is conducted by taking samples based on the categories of frequency of use, categories of use, and demographics.
What is Stratification? (Source: ASQ CMQ/OE Sample Exam, 2011)
500
A testing technique, defined as the organization of each input domain into two or more groups.
What is Equivalence Class Partitioning? (Source: CSQE - Sample Exam, 2004
500
The best technique for improving the precision of a designed experiment when the experimental material is not homogeneous?
What is Blocking? (Source: ASQ CSSBB Sample Exam, 2009)
M
e
n
u