At the airport
The official booklet issued by a government that proves your identity and nationality so you can travel abroad.
passport
A seat on an airplane next to the glass, where you can look outside during the flight.
Window seat
A hotel room that is designed and furnished for only one person, with one bed.
Single room
A hotel room where guests are strictly forbidden from lighting cigarettes.
Non- smoking room
The small electronic card you use instead of a traditional metal key to open your hotel room door.
Key Card
The document given to you at the check-in desk that shows your seat number and allows you to board the plane.
boarding card
The large electronic displays in the terminal that show flight numbers, departure times, and gate numbers.
Information screen
The main desk or front office area where guests go when they first arrive at the hotel.
Reception / Front desk
The wireless internet connection available for guests to connect their phones and laptops.
WI-FI
The announcement that tells passengers it is the absolute last opportunity to get on the airplane before the doors close.
Final call
The small bags or suitcases that passengers are allowed to carry onto the airplane with them.
Hand luggage / bag
The area where you collect your large suitcases after your flight lands.
baggage claim
The process of registering at the hotel desk, showing your ID, and getting your room key.
Check in
A machine or platform that carries people up and down to different floors of the hotel.
Elevator / Lift
When a flight is canceled or leaves much later than scheduled, it is experiencing a...
Delay
The specific area in the airport terminal where passengers wait to get onto their airplane.
Boarding gate
The security check where you put your bags through an X-ray machine and walk through a metal detector.
Security control / Security check
The process of paying your bill, returning your room key, and officially leaving the hotel.
Check out
A hotel room with two separate single beds (not one big bed).
Twin room
A telephone call that you request from the hotel reception to wake you up at a specific time in the morning.
Wake - up call
A seat on an airplane that is next to the central passage, allowing you to get up easily.
Aisle seat
A flight that takes you to an intermediate airport where you must change planes to reach your final destination.
Connecting flight
The system that cools down the air in a room when the weather outside is very hot.
Air conditioning
A service that allows guests to order food and drinks directly to their hotel room.
Room service
When a hotel has absolutely no rooms available because it is 100% full.
Fully Booked / Full Boked