Relationship Building
Ability to build relationships
Use appropriate communication methods
Learning Opportunities
What is providing opportunities for improved services
What is asking direct questions
Watches the news or read the paper
Going on a coffee meeting with a new client
Building Rapport
Agenda Setting
Lead and facilitate effective meetings
Opposite of procrastination
What is proactive attitude
Separates facts from opinions and assumptions
Demonstrates cares in community
What is participates and supports community activities
Navigating hard conversations
Acts with empathy relate to emotions
Meeting Deliverables
What is clear concise & timely information
Creative Mindest
Considers all parties involved
Looks at problems through multiple lenses; financial,
strategic, people, etc.
Demonstrates respect and understanding for diverse perspectives
Brings new opportunities to clients
Developing internal & external relationships
What is sharing recommendations?
Sharing constructive feedback
Addressed the problems
Actively looks for solutions & willingness to engage in hard conversations
what is the ability to break complex problems into manageable parts
Discuss community issues with clients
What is builds partnerships to address local and global challenges
Dealing with bureaucracy
Acts with diplomacy
Talking to Community Members & Partners
What is engaging & effective presentation skills
Cultivates and encourages teams members
What is innovative solutions
Talking to the city elected officials & client board members
Willing to engage in difficult conversations and work
to create last positive change.