Memberships & Consumer Lending
Security & Information Management
Operational & Transactional
Safe Deposit Boxes
Regulatory Compliance
100

The number of days you have to turn in your DMV packet .

What is 7 business days?

100

The all-clear signal.

What is a blind near the front entrance is raised half way?

100

Name points of negotiability.

What is current date, amount, maker's signature, drawee institution, payee, MICR line (routing number)

100

The number of members allowed in the safe box vault room.

What is 2?

100

The locations where we can display Katie's business card.

What is only in the KFIS office?

200

POR documents are only accepted within this time frame.

What is 45 days?

200

Closing procedure.

What is close the vault, check and lock drawers, ensure clean-desk policy.

200

Requires dual signatures to release and a pick-up form signed by member.

What is the member pick-up log?

200

The process before letting someone into their Safe Box.

What is pull the SB card, review proper ID, log entry time, date, teller number and obtain signature from member?

200

The procedure for quoting deposit interest rates and credit card interest rates to members.

What is Annual Percentage Yield for deposits and Annual Percentage Rates for loans?


300

Describe the Adverse action form and where to find it.

What is the form required to give a member when they have an unpaid chexsystems record, located in the forms library?

300

CTRL ALT DEL

LOCK

What do you do when you walk away from your station?

300

A served legal document that can be accepted at any open-to -the-public MSC.

What is a subpoena?

300

These people are eligible to close a box on their own.

What is anyone listed on the rental agreement?

300

We give rates sheets to members when...

What is opening any applicable deposit share?

400

The disclosures required to give when opening a new consumer membership.

What is:

TISA, Fee Schedule, Privacy, Rate Sheet, Electronic Serv. Agreement & Disc.?

400

This kit is located behind the TCR.

What is the Robbery Kit?

400

A legal served document that can only be accepted at the greeter bay in the main branch.

What is a levy?

400

The steps to close a safe deposit box for a  member.

What is complete an entry log, let member in to empty box, sign off on closing section of SB contract, run the track safe box rep-gen and complete RN.

400

You suspect Elder Abuse, what are all the actions that take place next?

What is notify your manager so they can interview the member and notify investigations who will file the report?

500

This 'control' form is required to be completed for a new business membership or any new share opened on an existing business membership.

What is the Certification of Beneficial Ownership form?

500

Yes, we are open on Sundays.

What is the answer that is given when you call the branch because you suspect something is wrong during Opening Procedure?

500

Cancellation process for an International wire.

What is a member has 30 min from the time indicated on the disclosure.  Member needs to contact branch within these 30 min. if they want to cancel this request.

500

The information documented in the 'member number' box for a non-member being added to a safe box card.

What is acceptable form of 2nd id?

500

The disclosures required to give when opening a new  business membership.

What is:

 - TISA, Privacy, Fee Schedule, Electronic Serv. & Agreement Disc., Rate Sheet and Business Funds Availability, Business Membership and Agreement

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