Billing
Coverage
Auto Processes
Miscellaneous
100

What is a secondary solution for a policyholder that requests to postpone payment outside of 9 days on autopay ? 

Pause Autopay 

100

Explain Comprehensive Coverage 

Comprehensive coverage is a physical damage coverage that can be carried on insured vehicles and is sometimes referred to as "other than collision" coverage. We will pay for these losses, less the applicable deductible, caused by inc

100

In most states when processing a DIV/SEP who gets the copy policy? 

The Caller 

100

What is the name of Meredith Gray's husband? 

Derek Shepherd  

200

How much is the NSF fee in most states? 

$20.00 

200

What MBI and what is the deductible in most states? 

Mechanical Breakdown Insurance (MBI) is similar to a dealer's extended warranty protection and provides coverage in excess of the manufacturer’s warranty. When carried with Comprehensive and Collision, the coverage package is called Multi-Risk.


$250.00

200

When do we offer Drive Easy? 

When a policyholder requests / State to State move 

200
What is the name of Bristol's Pug? 

HENRY! 

300

How much is the monthly EFT installment fee in NC? 

$1.50 

300
T or F: You can claim Glass Breakage in all states under MBI 

FALSE 

300

What are the 2 new discounts offered under PURE

Paid in Full 

Drive Easy

300
Name your favorite Pokémon and explain why 

CORRECT

400

What is your favorite payment plan and why? 

Correct Answer! 

400

What Coverages can be rejected in Arkansas ? 

  • UMBI – Reject or select a limit lower than the BI limit. 
  • UIM - Reject or select a limit lower than the BI limit. 
  • UMPD - Reject or select a limit lower than the PD limit. 
  • Reject Lost Earnings, Accidental Death or Medical Benefits.
400
Explain Rate Gen in CA 

Answers will Vary 

400

Who played the first Michael Myers in the 1978 "Halloween" film ? 

Nick Castle

500

Explain the California Fraud Assessment Fee

Department of Insurance auto insurance fraud reduction initiatives - 

  • The fee funds the Department of Insurance auto insurance fraud reduction initiatives.

 

500

What is  Bodily Injury Supplemental Spousal Liability (BI-SSL) 

This coverage eliminates the statutory exclusion that prohibited a spouse from suing their insured spouse for alleged negligence in a motor vehicle accident.

  • This coverage applies to the following types of vehicles:
    • Private Passenger
    • Motorcycle
    • Commercial
    • Pickup
    • Recreational Vehicles
500

True or False: In Most States you  can you add a child and their vehicle even if it's not kept at your household and they do not reside with you. 

TRUE

500

Name the only flying mammal 

BATS!  

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