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A FOUNDATION FOR SUCCESS
100

It's ok to upload the application and illustration together as long as it is labeled correctly as "Application and Illustration".  

TRUE OR FALSE

What is FALSE - The application and illustration should be uploaded separately and labeled accordingly.

100

Insured has a change of address. We need to change the address on entity screen, billing, detail and garaging location.


TRUE OR FALSE

What is TRUE – ALL the above needs to be updated.

**Note – A PO Box cannot be a garaging location, and it cannot be a out of state address.

100

DAILY DOUBLE!!!

A PRO policy cancelled for non-payment of membership 3 days ago. The pay mode is annual and paid by the insured. What 3 steps need to be taken? 

What is collect Membership premium. 

Collect Policy premium.

Call or Email Underwriting to reinstate. 

100

What is an operator for an added motorcycle with liability and/or full coverage required to have?

What is Motorcycle License or Permit


100

A full-time college student is defined as a student completing how many credit hours per semester? 

What is 12

200

You can find the underwriter assigned to a Life policy under the “Pending Reasons” selection on the Underwriting tab in the event log.

TRUE OR FALSE

WHAT IS TRUE.

200

JD Power suggested MSRP value is needed on any ATV, UTV, Camper and motorcycle.

TRUE OR FALSE

What is TRUE - JD Power is an excellent pricing tool providing you with the Manufacturer’s Suggested Retail Price.  

200

The insured qualifies for multi-vehicle discount if they have a private passenger vehicle and a Motorcycle.

TRUE OR FALSE

What is False. Motorcycles do not qualify. 

200

You can locate FIRSt updates in the event log in SDI. 

TRUE or FALSE

What is FALSE- 

You cannot locate any FIRSt activity in the event log but you can view them directly in the SDI in the policy under First Activities. 

Here is how you can locate any of the First Activities:

- Options

- Actions

-View First Activity Log 

**FIRSt Notices include Policy Changes, Reinstatements, Cancellations and Renewal Notices. 

200

A signature and what documentation must be provided to backdate the cancellation on a PRO or Auto Policy?

What is proof of other insurance or proof of sale.

300

After issue, the youthful life policy is mailed to the agent, and is hand delivered to the insured. 

TRUE OR FALSE

What is FALSE-

The youthful life policy needs to be generated after issue from the event log. There the youthful life policy can be printed and delivered to the insured. 

300
One Auto is listed in the household. The highest rated driver needs to be rated on the policy. 


TRUE OR FALSE

What is TRUE-

If a household has one auto the highest rated driver needs to be rated.

300

For an auto to qualify as Farm Use the insured's property policy must carry what? 

What is Farm Liability. 

300

If a policy is cancelled, does the principal operator need to be rated on a different listed auto?

TRUE OR FALSE 

What is True.

300

The named insured on a policy must be the entity(s) listed on what legal document?

What is the title or deed.

400

The maximum amount of blood/urine/saliva kits you can order at a time is 10 kits.

TRUE OR FALSE

What is FALSE (correct answer is 5 kits at a time)

400

When a driver is listed as permitted only the driver should be listed inactive.

TRUE OR FALSE

What is FALSE-

The driver should be active.

400

A returned mail item is received at the field office. After contacting the insured, the representative confirms that the mailing address on file is correct, but the reason for the return is unclear. What should the field representative do next?


What is - Record the insured’s confirmation in the file, update any relevant system fields and further information if needed, and close and document the chaser with a closing note.

  • If the chaser is closed without documentation or notes, and no action is taken: Underwriting will send a notification to the RLT for follow-up.
  • If the chaser is closed with appropriate action taken and documented: No further action is required, and nothing is sent to the RLT.
400

To qualify for Total Account Discount on an Auto all policies must have a common what? 

What is Membership Number. 


400

We can now insure Grub Hub delivery drivers if they are working less than 40 hours a week. 

TRUE OR FALSE


What is FALSE - Part-time is considered less than 25 hours.

500

After issue, the life policy is mailed to the agent, and it is up to the agent to deliver to the Insured.

TRUE OR FALSE

What is TRUE-

The life policy is mailed to the agent, and they are responsible for delivery to the insured. 

500

When adding comprehensive, collision, and uninsured motorist property damage coverage to an auto policy for a vehicle that is 20 years old or older, does underwriting require the submission of vehicle photographs?

TRUE OR FALSE


What is TRUE- by requiring pictures this provides underwriting the following:

  • Documenting Pre-Existing Damage

  • Fraud Prevention

  • Accurate Valuation and Risk Assessment

  • Compliance with State Rules – Allow Insurers to require a pre-insurance inspection before issuing physical damage coverage.

  • Supporting Claims and Reducing Disputes

The photo requirement is about transparency, fraud prevention, and accurate risk assessment — is especially important for older cars where condition and value are more variable.

500

An auto can be added with 0 deductible and 250 deductible.

TRUE OR FALSE


What is FALSE

$500 Deductible is the minimum requirement available. 

500

What type of owned property, used for maintaining the exterior lawn, is typically listed as Scheduled Lawn & Garden Contents but is often mistakenly recorded as Farm Personal Property Machinery?


What is Lawn Mower 

500

How do I obtain Policy Language for our Customers?

What is - All policy language is available online at mofbinsurance.com

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