GATEWAY
Where do you need to look for tad and dpd+nsf ?
ccs edeld
How many months worth of payments does the customer need to make to have extra 2 months of pyex ?
1 month worth
WHAT IS AN INTEGRATED COACHING ?
Live call listening
When does the new fiscal year start ?
1st of November
What is Kelly's favorite animal ?
Horse
Where do we look to see if there's a partial pmt made ?
CCS ELON 1
What are the provinces not eligible for VSA ?
Quebec and Manitoba
WHAT IS THE ACW TARGET ?
50 SECONDS
What is Pulse ?
A way of measuring our feelings and feedback to our managers and seniors
Who has the most seniority between all of us ? TM/GM
Kelly! 18th years on September 22nd 2008 - congrats !!!
Where can we look for notes if there is no CDM ?
CCS MCOM
What is considerate an abandoned or a risk vehicle? (Minimum 3 answers)
(i.e. the customer is deceased, the customer is bankrupt or filed consumer proposal, the vehicle is impounded, the vehicle is in the possession of a third party or a Notice of Intent (NOI) has been received and Not insured).
WHAT IS THE LEI TARGET ?
78 %
What month is employee appreciation week ?
June
What sport does Steven play ?
Golf
WHERE CAN WE SKIP A REG PMT WHEN PAP ON?
CCS MISC
Who can apply the one year pmt relief program ?
adv/acc agents (advice team)
What is the most frequently failed compliance element?
KYC/ POR/POE
What is the minimum value in Quebec to repo a car ?
5000 $
What is Nathalie's favorite artists ? (she has two)
Elvis Presley and Johnny Cash
WHERE CAN WE SEE A SUMMARY OF ALL TD PRODUCTS?
CIF ETOT
What is the meaning of HCC ?
High credit cost
What information do you need to have in order to look for a pending arrangement in OPA ?
Reference number
WHAT ARE THE 5 SHARED COMITEMENTS ?
Think like a customer
Act like an owner
Develop your colleagues
Execute with speed and impact
Innovate with purpose
What is Jenny's bunny rabbits name ?
Shadow !