Contract Execution
Money, Money, Money...there is more than one deal point that cannot be negotiated. Name one.
Minimum Annual Guarantee, Percent Rent (%), Agreement Term (Duration), Square Footage
Name one additional DEN stakeholder that will typically attend Orientation #1.
DEN Concessions & Construction team, DEN Security, DEN Accounting, DEN AABO Team, DEN Sustainability
What happens when a concessionaire fails to submit the required documents by the time they open?
The concessionaire cannot open for business.
True or False: Concessions cannot hold their own grand opening event under any circumstances.
False! Concessions can hold their own grand opening event with DEN's permission.
True or False: Based on 2025 passenger traffic data, DEN is the 4th busiest airport in North America.
True
Name an action item after the contract deal points meeting happens.
DEN to identify storage if needed, Concessionaire to sign DEN address request form.
What will be provided prior to Orientation #1?
DEN Concessions resources
Name two operational requirements that need to be completed/submitted prior to opening a new concession.
*See Pre-Opening Requirement Checklist*
Concessions Contract Administrator, Concessions Project Manager, DEN Security Representative, Concessionaire's Local Management Team, Concessionaire's Operational Management Team
When is the Local To Launch Small Business event taking place?
July 9 (today) at 1:00 p.m.
How does a concessionaire approve their agreement?
When is Orientation #1 typically conducted?
Upon 90 days of contract execution
What's the difference between a tenant payment bond and a performance bond?
Tenant Payment Bond is used for construction projects, while Performance Bond is used for Concession agreements. Both are handled by different parties.
What is the purpose of conducting Orientation #2?
To discuss operational questions/concerns (i.e.: queuing plan, POS system equipment, etc) and ensure team is fully prepared to open for business and all pre-opening requirements are completed prior to opening.
Name one local concession (can only be found in Colorado) that is currently operating at DEN.
Bar Dough, Williams & Graham, Maria Empanadas, Bagel Deli, Tocabe, D Bar, Elways...the list goes on.
Name the three parties that need to review and approve new contracts.
DEN, Concessionaire, City Council
Name two resources that will be provided to concessionaires during Orientation #1.
Pre-Opening Checklist, Emergency Preparedness Plan Guidance, Pricing Survey Template, Hours of Operation Request form, Important Ordinances, Airport Security Information Booklet, Badging Procedure, Safety Information
What plans must be outlined in a concession's Emergency Preparedness Plan? (Name two emergency types)
Natural Disasters, Active Shooter, Fire
When would a concession be eligible to hold a grand opening event coordinated with DEN Concessions and GCM?
If the concept is new to DEN.
The Concessions program at DEN is growing! How many concessions is DEN projecting to open this year (2026)?
29
Finish the Sentence: The Required Opening Date typically occurs ___ days after the Contract _____.
450, Contract Effective Date
What is the purpose of Orientation #1?
To establish relationships with important DEN stakeholders, to educate the concessionaire of 'all things DEN', to introduce helpful resources for the concessionaire to explore
What's the recommended time a concessionaire should start hiring staff before opening?
8 - 12 weeks before opening
When is Orientation #2 usually conducted?
Within 14 days before a new concession opening
There's only one airport in the world that can accommodate 100 million passengers. Which airport is it?
Atlanta (ATL)