Insurances
What must you always obtain during initial assessments?
What is getting insurance cards on the initial visit?
Successful collateral (school social worker/therapist/providers) via phone for 5 mins, this specific activity is documented as
Telephonic Crisis-follow up
This is the specific placeholder that we must add when entering a new referral into Netsmart (when no official diagnosis has been provided by a clinician in the referral).
What is Diagnosis Deferred R69?
This is the specific type of visit where information gathered from a family member during an initial visit (1st Attempt) to help form a clearer picture of the client's crisis without client assessment.
What is mobile crisis follow up?
De-brief assessment with PC.
What is the first thing a team must do after your visit?
Where do you enter insurance information?
Bonus 100-What is the coverage start date?
What is adding the insurance information in the benefit assignment section and uploading a picture of the card in all materials collected?
Bonus 100- What is the first of the month?
What is the maximum time frame allowed to submit a initial assessment note, f/up visit note and telephonic note.
What is 48 hours policy
A team conducts successful assessment with client and family during the third attempt (1st & 2nd attempts were both failed). Client was referred by Jamaica Hospital with Major Depressive Disorder with psychotic features.
When do we end date a diagnosis?
Documenting your first assessment with client.
What is Mobile Crisis Response?
FA's Reviewing charts once a case has been closed and uploading in Netsmart.
What is scanning?
What does CIN stand for?
What is Client Identification Number?
What do we select if we have two staff that have conducted a successful mobile crisis response, one licensed and one unlicensed?
What is mobile crisis response-Licensed and Unlicensed?
PSW assesses client and determines that client needs hospitalization due to safety concerns. PSW's clinical impression of client is Anxiety Disorder. This diagnosis is selected as
Primary Diagnosis
Something in Netsmart that we should have on our homescreen to identify tasks that are needed?
Bonus 100- What widgets would you have?
What are widgets?
Bonus 100- My routed tasks, my clients, my pending notes, my alerts, my pending referrals.
What do we add to the referral module after reading symptoms on the referral?
What are the presenting problems?
How do we know when we are provided with a P-EBT (Pandemic Electronic Benefit Transfer) card?
Bonus 100-What letter does it begin with?
What is 01/01/1900 DOB
Bonus 100- What is begins with the letter I?
What do we select for any successful home visit, telephone call, emails, case discussions, or when a service is provided by a non-licensed staff?
What is non-billable?
We receive a referral with a diagnosis for a client?
What is external provider diagnosis?
When a case is closed, we document where the client is linked?
What are external linkages and referrals?
You conduct an assessment with a 19-year-old client, who is deemed safe and they are connected to services, however, they decline further CMCT services. What would be the case close reason?
Bonus 100- How would you document that in Maven?
What are successfully linked back to current provider?
How do you enter insurance information to the benefit assignments section when you are certain a client is uninsured?
What is Uninsured, Coverage Gap-Financial Eligible for Assistance
What do we select if we have two staff that have conducted a successful follow up, one licensed and one unlicensed?
What is Mobile Crisis Follow Up-Two persons?
When an assessment is completed, the clinician must update what in Netsmart?
What is a diagnosis?
What do you call when a 17-year-old client refuses hospital transport but the parent is on board?
What is a voluntary hospital transport?
You conduct an assessment with a 14-year-old client, who is deemed safe, however, parents decline further CMCT services. What would be the case close reason?
Bonus 100- How would you document that in Maven?
What are no further services needed?