AR Basics
AR is the acronym for this.
What is accounts receivable?
A tool we use to identify/screen a resident for Medicaid.
What is the financial snapshot?
The sooner you do this, the better your chances of collecting.
What is meeting with resident/family within the first couple of days of admission?
This is what Dawn and Monique want to see on your aging for an AR Review.
Detailed, monthly notes?
If it isn't documented....
What is "Did it really happen"?
This report shows how long an account balance has been outstanding.
What is an aging report?
This should always be kept current in Matrix on Medicaid Pending accounts.
What are notes?
This should clearly explain what happened with an account and what the next step is.
What is resident note in Matrix?
The older an account gets, the more likely it becomes this.
What is harder to collect?
Know your ....
What is "accounts"?
This type of Medicare Replacement Plan pays at a per diem /daily rate.
What is Managed Insurance?
This is what census should be once an application has been submitted but hasn't been approved yet.
What is Medicaid Pending?
When a family says, "We didn't know we owed anything," this should have happened earlier.
What is discussing payment expectations upfront?
This is the BOM's roadmap to success.
What is the monthly AR Calendar?
Don't be reactive, be...
What is "proactive"?
This type of Medicare Replacement Plan pays at a PDPM rate.
What is Medicare Option C?
This is a form we can submit to DFR if we are having issues with getting certain documentation for approval.
What is a Statement of Applicant?
When an account continues to go unpaid despite repeated attempts, it may be time for this.
What is an H&N referral?
This is the BOM's worst enemy.
What is not being proactive?
If nothing changes...
What is "nothing changes"?
The best BOM's don't wait for a problem to become a crisis; they take this approach.
What is proactive?
This is the biggest mistake you can make with a Pending account.
What is no follow-up?
Medicaid has been approved. Yay! However, estimated liability was never collected. Now there are months of liability not paid that you need to collect on.
What is being reactive instead of proactive?
The magical place where overdue balances disappear.
What is a Bad Debt Write Off?
Trust and ...
What is "validate"?