History
What year was Panera founded?
1980
Who are the 6 team leads?
Julie, Rick, Jazz, Rachel, Garrett, & JJ
How many guiding values do we have?
6
What is the speed of service time for breakfast?
4:00 minutes or less (75% on time)
True or false: You can just leave when your shift is over
False: always check out with your managers/team leads before leaving the building
How much does a portioned bag of steak weigh?
1.75oz
Who is the founder of Panera?
Ron Shaich
Who has the title of GM/OP (General manager/operating partner)
Steven
Name the 6 Guiding Values
1. Warmth for guests, 2. Bold thoughts Brave actions, 3. Own it, 4. Win together, 5. Inspire & celebrate, 6. Rooted in respect
What is the speed of service time for lunch/dinner?
True or false: I get free food each day I work
True: All cafe positions are now eligible for one free entrée during their shift (retail team members, catering leads, bakers & managers)Free item can be redeemed pre shift, post shift or during the associate’s break. One entrée or YP2 is eligible for 100% discount per shift. If YOU want to add a barista drink, bakery or side items to an entrée, the additional item(s) is eligible for a 50% discount!
What scoops do we use for the Tuna salad?
Yellow scoop
What city was Panera founded in?
Boston, Massachusetts
What manager is leaving us to live in Las Vegas
Thomas 😪
Name the 3 new menu items we are adding for C4
1. Sausage and pepperoni flatbread, 2. Grilled Mac & cheese, 3. Cinnamon Crunch latte (hot and cold)
Window time goal and Cashier time goal
Window= 1 minute
Cashier= 1 minute
True or false: I am eligible for a break if I work 5.5 hours or more
True: we ask if you want a break at 5.5
How many scoops of feta goes on a whole Greek salad? And what scoop do you use?
4 scoops of feta! 1tbs scoop
How many Panera bread‘s are there?
More than 2,300 bakery-cafes in the US and Canada (roughly 140,000 associates)
Who are the 3 Catering leads at our store?
Alyssa, Jayme & Stevie
What seasonal cookie is replacing the flip flop cookie?
Pumpkin
Never forget to ask a guest if they have a…
MyPanera card
True or false: the only squeeze bottles that use the red cap are the Balsamic glaze and the BBQ sauce
True: Do NOT use any other color cap for those sauces. Also do not cut the bottle tips off
what cheese do we portion into yellow bags and use on our flatbread pizzas?
Fontina mozzarella
What does FDF stand for?
Fresh Dough Facilities
Name all of the past and current managers at the Lightfoot cafe
Steven, Gary, Angie, Ureka, Rob, Aisha, Katie, Sean, Krystal, Jason, Cailin, Thomas, Raygen, and Jacob
Dress code (head to toe)
1. Panera T-shirt, 2. Name tag, 3. Hat/hairnet/bandanna, 4. Apron, 5. Face mask, 6. Non-slip shoes
When do I pull a car forward?
When they order (2 or more) Teriyaki bowls, Grain bowls, Flatbreads
When the person behind them has a small order (example: 1 blueberry muffin)
After a 1:30 at the window
During 8am-9am, 12am-1pm, & 6pm-7pm *with a runner/curbside person available- don’t forget to page them! Do NOT yell out “RUNNER!”*
True or false: I’m am scheduled to close bakery tonight and I am not 18 years old yet. Im supposed to clean the bagel slicer every night but I’m just not going to do it because I’m not old enough, of well.
False: Just because you aren’t 18 doesn’t mean you can’t ask someone who is 18+ to help you clean it! If you don’t know how to 18+ people we can teach you!
Why do we have to portion so much?
1. Profit provides possibilities
2. Food cost: better food cost= more money for heart checks= happy employees= good teamwork= great ticket times= happy customers= not having to hear complaints= Our store being the best= Panera wanting to give our store even more money! Food cost is everything!
3. Because it’s a great side task for any position