Card Benefits
What does CDW stand for?
What is Collision Damage Waiver
Name one of the six tabs at the top of Sabre 360
What is?
Profile
Air
Hotel
Car
PNR
Proposal
Name the Categories that show card member engagement
*Loyalist
*Current
*Lapse
*Never
Name all three of our Membership First Pillar
What is ?
Discover:
Personalize:
Back:
What is the name of the blue section in Sabre 360
What is Red Apps
Name the Hotel Benefit available to Gold Card Holders
What is -
The Hotel Collection
Name two Sabre Red Apps
What is
Trip Proposal
Pinned Profile
Work slows
Applications
CADS
Add Customer Details
Disclosures
Fulfillment
Itinerary
MR Redemption
Passive Segment
Request Refund
Agency Admin
What are the steps to authenticate our card members that did not come in verified ?
What Membership First Pillar helps you meet a card members individual need by first contact resolution with recognizing/listening and consulting
What is The Discover Pillar
What does M1 stand for?
What is Membership First
Delta Reserve earns a $10.00 Statement Credit for this benefit
What is The Ride Share Credit
How do I offer a Membership Reward pay now Hotel?
What is
Searching availability and offer Pay Now Get 5X or Pay with Points option button
You Received a call requesting Ana and she is unavailable
What is - Offer to assist
What does S T E E R mean?
SLEEP
TRAVEL
EAT
ENTERTAIN
RIDE
What is the name of the online travel search engine?
What is Expedia
Green Card earns $189.00 credit for what benefit?
What is Cear Plus
what tab in Sabre 360 do I use to pull a reservation by record locator?
What is - PNR
Where can see Mr. Lewis PWP/Travel Spend/FHR/CPP/IAP and THC engagement
What is at a Glance?
Name one of the 4 countries listed on the home page of Destination Insights?
What is
Americas
Asia / Pacific
Europe
Middle East
What does PNR stand for
What is Passenger Name Record
How much does a Hilton Honors Card have to spend to achieve Gold status?
What is $20,000.00 in a calendar year.
What is the maximum amount of passengers allowed in a Delta Reservation?
What is - 9
What tool would you use to help enroll a Card Member in a benefit.
What is OPUS
What pillar will allow me to create solutions/propose and deliver with confidence
What is Personalize Pilar
What is the first step in creating a hotel booking?
What is Add Customer Details