The managerial role in which the person is responsible for the work of the unit.
What is a leader
100
The early behavioural theory where they believe that employees are relatively lazy and irresponsible.
What is Theory X
100
The two main phases of staffing
What is recruitment and selection
100
Salary, benefits and bonuses are all part of the ___________
What is the compensation system.
200
The managerial role where one makes contact outside the vertical chain of command
What is liason
200
The theory where the job is analyzed and more efficient ways to perform them is determined
What is scientific management
200
The two parts of job analysis
What is job description and job specification
200
The main reason why companies are interested in employee behaviour
What is emplyee behaviours contribute indirectly and/or directly to the effectiveness of the organization
300
The managerial role where one gives a press conference to inform the public of the companys position
What is spokesperson
300
Theory where productivity increases when workers believe they are receiving special attention from management.
What is the Hawthorne effect
300
The difference between internal recruiting and external recruiting
What is hiring a person from within the company compared to hiring from outside the company
300
Absenteeism, Turnover, Theft, Sexual Harassment, and workplace harassment are all forms of this.
What is counterproductive behaviours
400
The managerial role where Tom the marketing manager tells all his regional managers that the companies goal for the financial year is to increase sales by 10%
What is a disseminator
400
Self-awareness, ability to manage emotions, self-motivation, empathy and social skills
What is the five elements of Emotional Intelligence
400
The first step in selection
What is filling out an application form
400
The term when an employee shows positive behavoiur like working overtime if needed and help to train new employees.
What is organizational citizenship
500
The managerial role where one works out agreements on a wide variety of issues, such as the amount of authority an individual is given.
What is a negotiator
500
The five elements of the “Big Five” personality traits
What is Agreeableness, Emotionality, Openness, Extraversion, Conscientiousness
500
The type of training where Sally, a pilot with Air Canada based in London, Ontario is sent to a simulator in Winnipeg to learn how to fly a new airplane.
What is off-the-job-training
500
The term where the contributions from the individual match the organizations inducements.