TYPES OF MANAGERS
Your principal and vice principals are this level of manager, in charge of the whole organization.
What are top managers?
The four letters P-O-L-C stand for these four functions of management.
What are Planning, Organizing, Leading, Controlling?
This man believed every job has “one best way” to be done, an idea called scientific management.
Who is Frederick Taylor?
The boss in this theory thinks workers are lazy, hate work, and need to be watched all the time.
What is Theory X?
A group of people working together toward a common purpose, like your school.
What is an organization?
Department heads at your school are this level of manager, the link between the top bosses and the front line.
What are middle managers?
Setting goals and deciding how to reach them is this function
What is Planning?
He came up with the bureaucracy: a clear hierarchy, formal rules, and well-defined jobs.
Who is Max Weber?
The boss in this theory trusts workers to take responsibility and be creative.
What is Theory Y?
The shared brainpower of a company’s workforce.
What is intellectual capital?
Your teacher leads a small work group of students, which makes them this first level of management.
What are team leaders / supervisors?
Motivating and inspiring people to work hard is this function
What is Leading?
He said managers should learn to plan, organize, lead, and control, the ideas behind POLC.
Who is Henri Fayol?
Workers do better just because they’re being watched and paid attention to.
What is the Hawthorne effect?
An invisible barrier that stops women and minorities from rising to the top jobs.
What is the glass ceiling?
This type of manager directly helps make the product, like a factory production manager.
What is a line manager?
Checking results against goals and fixing what’s off is this function
What is Controlling?
His famous pyramid of needs goes from food and water at the bottom to reaching your full potential at the top.
Who is Abraham Maslow?
A boss expects workers to mess up, treats them that way, and then they actually do.
What is a self-fulfilling prophecy?
Prejudice is an attitude. When it turns into unfair action, it becomes this.
What is discrimination?
A manager at a hospital, a school board, or a nonprofit gets this special title.
What is an administrator?
A manager’s three roles: dealing with people, handling information, and making choices
What are Interpersonal, Informational, Decisional?
He said workers are adults who get frustrated when bosses box them in with too many strict rules.
Who is Chris Argyris?
The idea that there’s no “one best way” to manage, so managers match their approach to the situation.
What is contingency thinking?
Having to answer to a higher authority for your results, like teachers to the principal.
What is accountability?