HR
What business function is responsible for employees?
HR
What management function involves setting goals?
Planning
What is the overall purpose of a business called?
Mission
What are resources used to create a product called?
Inputs
Name one of the six primary business functions.
HR, strategy, information management, operations, marketing, finance/accounting
What HR activity involves finding potential employees?
Recruiting
What management function involves assigning people to jobs/departments?
Organizing
What is something a business wants to accomplish?
Goal
What is the finished product called?
Output
What does a chain of command show?
Who reports to whom.
A new employee learns company policies and workplace procedures. What is this?
Orientation
A manager checks employee performance and makes corrections. What function?
Controlling
What is a specific action used to carry out a strategy?
Tactic
What business activity involves obtaining supplies?
Purchasing
What skill involves understanding and managing emotions when working with others?
Emotional Intelligence
A company has employees leaving because they feel unsupported and aren't receiving enough training. Name two HR responsibilities that could help.
Training, employee relations, professional development, performance management
A manager notices that employees aren't meeting their goals. She reviews their performance, identifies the problem, and changes the process.
What management function is this and why?
Controlling
A sneaker company wants to become the most popular sneaker brand among high school athletes.
It creates a plan to target student athletes and begins running TikTok advertisements featuring high school basketball players.
Identify the goal/strategy/tactic.
Goal: Become the most popular sneaker brand amongst high school athletes
Strategy: Target student athletes
Tactic: Running tiktok ads featuring high school basketball players
A restaurant has plenty of employees but keeps running out of food ingredients.
What operations activity needs attention and why?
Inventory management and/or purchasing
A business wants to increase sales. Marketing creates advertisements, HR hires additional employees, Operations makes sure enough products are available, and Finance monitors the money.
What does this demonstrate about business functions?
They work together to achieve organizational goals.
A company is hiring for a management position. The owner wants to hire their friend, even though another applicant has more experience and better qualifications.
What HR-related concern should the company consider before making the hiring decision? Explain what HR should do.
HR should make sure the hiring process is fair, follow appropriate interviewing/hiring practices, and comply with employment laws. HR should evaluate candidates based on job-related qualifications rather than personal relationships.
A restaurant has 20 employees, but workers constantly ask, “Who am I supposed to report to?” Two employees are giving different instructions to the same workers, and important tasks are being missed.
What management concept is the restaurant struggling with, and what should management do to fix it?
Chain of command. Management should establish clear reporting relationships and responsibilities.
A sneaker company wants to become the most popular sneaker brand among high school athletes within two years. The company decides to focus on student athletes and plans to use social media campaigns, athlete partnerships, and school-community events.
Identify the company's goal, strategy, and ONE tactic. Explain how they are connected.
A water-bottle company has plenty of employees and customers want its products, but the company keeps running out of plastic and popular bottle sizes. Customers are becoming frustrated because orders are delayed.
Identify TWO operations activities that could help solve the problem and explain what each should do.
A business is growing quickly. Marketing has increased sales, but Operations can't keep up with orders. HR is struggling to hire and train enough employees, Finance is concerned about rising costs, and managers aren't communicating effectively.
Explain why the six primary business functions need to work together instead of operating separately. Give at least THREE specific examples from the situation.
Business functions are interdependent and must coordinate to achieve organizational goals.