Buyer Priorities
This core platform job is ranked #1 in both importance and opportunity for buyers.
What is Best Overall Price?
This job has the highest satisfaction of any surveyed, representing one of TCGplayer's core strengths for all seller types.
What is Access More Buyers?
In the JTBD framework, a "Job" is not just the product used, but this.
What is our customer's underlying goal?
This strategic driver is more than just a logistics metric; it’s particularly underserved for "power users" like competitive players.
What is Fulfillment Speed?
This job is the single highest Opportunity area overall because sellers want confidence in their business economics.
What is Predictable Fees?
On the readout graphs, this color bar represents how much customers care about a particular job.
What is Blue?
Buyers with high "AOV" and "ACV" (more at stake) place significantly higher importance on these two foundational trust jobs.
What are Trusted Seller and Buyer Protection?
Tactical operations—including sorting, entering, and pricing inventory—make up this many of the top 7 jobs for importance and opportunity.
What is 5?
This is the mathematical formula used to calculate the Opportunity Score.
What is Importance + (Importance – Satisfaction)?
This specific Buyer segment acts as the "sharpest stress test" of the marketplace due to their high urgency and sensitivity to friction in fulfillment
Who are Competitive Players?
For Enterprise sellers, this job jumps from one of the lowest opportunities overall to being tied for the third highest.
What is Primary Inventory Acquisition (Sealed product)?
When both Importance and Satisfaction are high, a job is considered to be this.
What is Relatively Well-Served?
New buyers (0-6 months) show this specific "Gap," hiring the platform for exploration rather than just logistics.
What is the Discovery Gap?
While Hobbyists are generally served, satisfaction for this specific workflow bottleneck "declines sharply" as sellers scale to Enterprise level.
What is Enter & Price Cards?
The 2026 refresh was conducted for this primary reason regarding legacy assumptions.
To ensure decisions reflect current needs, not legacy assumptions.