Who governs this?
IOWA LAW & LICENSING
FAIR HOUSING & ASSISTANCE ANIMALS
E&O and Risk Managment
100

A licensee is accused of violating the REALTOR® Code of Ethics. Which body handles that complaint process?

What is the local/state REALTOR® association Professional Standards process?

100

An Iowa licensee buys property personally. What must the licensee disclose to the parties?

What is the licensee’s licensed status and personal interest, in writing as required by Iowa law?

100

A tenant has an assistance animal. Is that animal automatically treated as a pet under housing rules?

What is no?  Assistance animals are not simply pets for fair-housing accommodation purposes.

100

 What does E&O stand for?

What is Errors and Omissions insurance?


Professional liability coverage for covered claims arising from professional services.

200

A complaint alleges an Iowa licensee violated Iowa real estate license law. This regulator has jurisdiction over the license.

What is the Iowa Real Estate Commission?

200

A licensee purchases through an LLC the licensee owns. Does the LLC eliminate the disclosure obligation?

What is no?  An ownership interest through a business entity does not make the licensee’s financial interest disappear.

200

Every assistance animal must be a dog trained to perform a specific task.

 What is false?  That describes the ADA service-animal concept more closely; housing accommodation rules are broader.

200

True or False: E&O insurance guarantees that every lawsuit or complaint against an agent is covered.

What is false?


Coverage depends on the policy, exclusions, endorsements, timing, and facts.

300

A REALTOR® may comply with Iowa law and still face this separate type of complaint for conduct governed by membership standards.

What is an ethics complaint?

300

True or False: Property management for someone else can involve activity that requires an Iowa real estate license.

 What is true?  Compensated property-management activity can fall within Iowa brokerage activity unless an exemption applies.

300

 A housing provider has reliable knowledge of a disability and disability-related need for an assistance animal. Can the provider always demand extensive medical records anyway?

What is no?  Documentation requests must be handled carefully and depend on what is already apparent or reliably known.

300

A buyer emails an agent threatening to hold the agent financially responsible for an alleged error. Should the agent assume it is not a claim until a lawsuit is filed?

 What is no?

A demand or written communication can trigger claim-reporting concerns depending on the policy.


400

My broker requires it, so it must be Iowa law.” What is the problem with that statement?

What is brokerage policy is not automatically Iowa law?

400

 An unlicensed assistant performs tasks that cross into licensed activity. Who should be concerned?

What is both the person performing the activity and the supervising brokerage/broker?

400

What federal law is central when a housing accommodation request involves an assistance animal?

What is the Fair Housing Act?

400

 What is the smart first move when an agent receives a serious demand, threat of litigation, subpoena, or potential claim?

What is document it, avoid admissions, contact the broker, and follow the E&O policy’s reporting requirements promptly?

500

A dispute involves possible Iowa license-law violations, a Code of Ethics issue, and a brokerage-policy violation. How many systems could potentially be involved?

What is more than one?

500

A broker delegates an office task to a staff member. What cannot the broker delegate away?

What is ultimate supervisory responsibility?  Tasks may be delegated; responsibility for compliance remains with the broker.

500

What is the safest agent response when a fair-housing accommodation issue becomes legally complex?

What is stop giving legal conclusions and involve the broker/property owner and appropriate legal or fair-housing resource?     


The goal is not to diagnose disability or make legal determinations beyond the agent’s role.

500

Why can continuous E&O coverage matter even after a transaction has closed?

What is claims may arise later and claims-made coverage can depend on timing, retroactive dates, continuity, and reporting?

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