Process & Procedures
True or false: We require a VOM if there is a payoff for both bridge and term loans
False
True or False: If borrower has completed the rehab and listed the property (but it has not sold), we can count it as experience.
False (unless you obtain a pre-loi exception)
What is the Renovo podcast called?
Hustle Harder Show
A score of 8 or less on this survey will trigger a call to the borrower
NPS
What year was Renovo founded?
2011
This DORI tool helps us approve insurance policies.
T&I Tool
How many bank statements are required for a term loan, and how recent must they be?
Most recent 2 months of statements
What is our annual origination goal for 2026?
$5 Billion
What is the draw fee amount for Pro loans?
$149
Who was the first equity firm to back Renovo?
Granite Creek Capital
What is needed in order to pay out a broker?
An invoice
What is the max pro loan amount for someone who's completed 29 rehabs?
$1,500,000
What major milestone did the Servicing team just hit?
we reached $10B in our servicing portfolio
Who is the main investor we do business with?
Neuberger Berman
Who was the first out-of-state lender we hired?
Jon Shipley - Texas
What flood zones require flood insurance?
A and V
What is the max # of properties in a portfolio to consider it small?
10
How many lenders do we currently have?
41
True or False, Changes made to the loan figures or opportunity after a loan moves to servicing, update in the servicing system.
False - Servicing team needs to be notified or servicing errors will occur.
What does DORI stand for?
Database Of Renovo Information
What does an RCE stand for?
Replacement Cost Estimator
Not including FICO, DSCR or Loan Purpose what two criteria restrict LTV on term loans?
Allocated Loan Amount under $100K / Foreign National on loan
What was the most recent office we opened?
How long are insurance binders valid as proof of insurance?
60 days. After that, a declaration page must be received or the loan can get FPI (force placed insurance)
How much volume did we close in 2025?
$3.82B