Sight, sound, feel and smell of your spa
What is ambience
Regulates state board, licensing, commissions, penalties, fines and suspension
What is state agency
The client’s permanent progress record of services received, results, formulations and products purchased or used
What is the service record card
Soft skills, customer service, work ethic, time management and continuing education
What are the 5 image enhancers
To make a list of tasks that need to be done in order of most to least importance
What is Prioritize
The study of adapting work conditions to suit the worker
What is ergonomics
Showing no symptoms or signs of infection
What is asymptomatic
The discussion with a client that determines the client’s needs and how to achieve desired results
What is a client consultation
A display of your talents and work for potential clients and employers to evaluate your professional skills
What is a portfolio
A condition in which the body reacts to injuries, irritation, infection characterized by redness, heat, pain and swelling
What is inflammation
Gauze, Qtips, cotton, tissue, gloves and wood spatulas
What are supplies
fungal infection of the skin that typically appears in circular lesions
What is ringworm
Also known as the client questionnaire, consultation card or health history form
What is a client in take form
Communication expressed by body language, eye contact, facial expressions and gestures
What nonverbal communication
Illness resulting from conditions associated with employment, such as prolonged and repeated over exposure to certain products or chemicals
What is an occupational disease
Tweezers, extractor, scissors, metal spatulas and pallets
What are implements
The determination of the nature of a disease from its symptoms. Federal regulations prohibit salon professionals from performing this
What is diagnosis
This is where the client’s medications, both topical and oral, along with any known medical issues, allergies or skin disorders are recorded
What is a client intake form
Taking pride in your work and committing yourself to consistently doing an excellent job for your clients, employers and the salon
What is work ethic
The agency that registers all types of disinfectants sold and used in the US
What is the EPA
Toner, cleanser, massage cream, moisturizer and SPF
What are products
A process that completely destroys all microbial life including spores
What is sterilization
This process should only take 15 minutes
What is a client consultation
the impression projected by a person engaged in any profession, consisting of outward appearance and conduct exhibited in the work place
What is professional image
Disease causing microorganisms carried in the body by blood or body fluids
What are bloodborne pathogens