Workplace Expectations
This standard workplace expectation means keeping cell phones put away during shift report and treating colleagues with respect, regardless of rank.
What is professionalism
To ensure you are ready to make a great first impression, industry experts generally agree you should arrive at the interview location this many minutes early.
What is 10 to 15 minutes
True or False: Being on a first name basis with your manager means you are friends.
False: While we can develop a close relationship with our supervisors, professional boundaries should still be maintained.
What is the difference between diversity and inclusion?
Diversity refers to the presence of differences within a given setting, such as varied races, genders, ages, and backgrounds. Inclusion is the practice of ensuring those individuals feel welcomed, respected, and supported. Separate concepts that work together!
How might wrinkled scrubs or unwashed hair impact our relationships with patients?
They may doubt our credibility.
This nonverbal communication can convey that you are interested in what someone is saying:
What is eye contact, great posture, and body language
What kinds of terms should be avoided in a professional communuication?
What is slang and/or texting terms
True or False: Diversity in the workplace is the mixing of differences in race and gender. Other differences are generally not part of valuing diverse workplace.
False: Diversity is a mixing of any differences and may include race, gender, differences in age, nationality, disabilities, religion, lifestyle choices, sexual orientation, and more.
True or False: Being on time for your shift can be flexible.
False: Timeliness is incredibly important in healthcare due to ensuring coverage for appropriate patient care. Even being one minute late can compromise patient care and negatively impact your colleagues. Timeliness is also is one of the biggest challenges faced by students, and can negatively impact their eligibility for employment at Bon Secours. The first warning is typically a verbal one, if you're unsure if you've recieved an official warning - ask your manager for clarification.
If you receive multiple job offers, you should formally decline the ones you turn down out of this professional courtesy.
What is maintaining a good professional relationship (or not burning bridges)
True or false: AI is the best way to write professional emails.
False: AI frequently makes mistakes, and if a manager or colleague notices that our communication is AI generated, it may impact our credibility. It also prevents us from developing our written communication skills. If you do use AI, make sure you carefully review before sending.
True/False: Everyone has biases. (Biases are false beliefs about other people of different backgrounds.)
True: Everyone has biases, and in fact it is impossible not to possess a few, based on our background and life experiences. These are called implicit biases. Biases are predetermined tendencies or inclinations that you have to make judgments or act in certain ways based upon your background or point of view. Biases are simply a part of who you are. Think of them as "reflexes" of thinking or behaving. They can play a significant role in affecting behavior that can support or undermine inclusion. Being aware of our implicit biases allows us to challenge them in the workplace.
This term describes the ability to recognize your own emotional triggers and maintain a calm, objective attitude when dealing with difficult patients or peers.
What is emotional intelligence and regulation
When the interviewer asks "Do you have any questions for us?", saying this is considered a major missed opportunity.
What is "No" (or "No, you answered everything")
How might you approach a manager or faculty about a concern or request?
Delivery matters - it is an expression of respect for our managers, workplace, and even ourselves. Open and collaborative communication is preferred. Remember to request, not demand.
How do Bon Secours values relate to cultural diversity in the workplace?
Bon Secours believes every individual has inherent worth. This directly translates to an inclusive culture where every patient, visitor, and employee is treated with respect. They forbid discrimination and strive to ensure that differences are welcomed, valued, and appreciated.
How is the role of a student worker, or new grad, different from those who have been working in the field for longer?
While you have a wealth of information and experience, you may have less autonomy as a student or new grad. This may include taking on less "glamourous" tasks or shifts - but your role is still essential! Starting your career is an exciting time of life, with a focus on developing your foundational skills.
When do you start interviewing for a job?
Trick Question! In a way, you are already have by developing professional relationships with faculty, other students, and leaders at clinical sites.
On a serious note - new jobs are posted weekdays during working hours. Career services is here to support you along the way!
This 1996 federal law strictly prohibits nursing students from posting any patient stories, photos, or clinical experiences on social media, even if no names are mentioned.
What is HIPAA (Health Insurance Portability and Accountability Act).
In the workplace, this act involves using one's privilege or position to support, amplify, and advocate for underrepresented colleagues.
What is Advocacy. This relates to the Bon Secours values of respecting all people's inherent dignity, acting with integrity, and practicing compassion.