INFECTION CONTROL
Question: What is one of the most important ways to reduce the spread of germs?
Answer: Hand hygiene.
Question: What does ADL stand for?
Answer: Activities of Daily Living.
Question: Name one common fall hazard.
Answer: Examples include loose rugs, wet floors, poor lighting, clutter, or cords across walkways.
Question: How should a caregiver treat a client?
Answer: With dignity, respect, patience, and appropriate professional boundaries.
Question: Should caregiver documentation be factual or based on opinions?
Answer: Factual and objective.
Question: When should a caregiver perform hand hygiene?
Answer: Before and after appropriate client-care activities and whenever indicated by infection-control procedures.
Question: Name three common ADLs.
Answer: Examples include bathing, dressing, toileting, eating, transferring, and mobility.
Question: What should you do if you see a spill on the floor?
Answer: Make the area safe and clean/report the hazard according to procedure.
Question: A client refuses care. What should you do?
Answer: Respect the client's decision, remain calm, explore the reason when appropriate, and follow the care plan/reporting requirements.
Question: Which is better: "Client was difficult" or "Client declined the shower"?
Answer: "Client declined the shower."
Question: True or False: Gloves replace the need for hand hygiene.
Answer: False.
Question: A client can dress independently but needs help putting on shoes. What should the caregiver do?
Answer: Encourage independence and provide only the assistance needed.
Question: Before transferring a client, what should you check?
Answer: The environment, equipment, client's condition, and applicable care-plan/safety instructions.
Question: A client is upset and yelling. What is an appropriate first response?
Answer: Remain calm, use respectful communication, assess for immediate safety concerns, and follow the care plan/protocol.
Question: Why is accurate documentation important?
Answer: It communicates relevant information, supports continuity of care, and provides a record of care provided.
Question: Why should contaminated gloves be removed promptly?
Answer: To prevent spreading contamination to the client, caregiver, equipment, and environment.
Question: Why is encouraging independence important?
Answer: It supports dignity, independence, participation, and functional abilities.
Question: A client becomes dizzy when standing. What should you do?
Answer: Prioritize the client's safety, assist them appropriately, and follow the care plan/emergency or reporting procedures as indicated.
Question: A client with dementia asks the same question repeatedly. What can you do?
Answer: Respond calmly, provide reassurance, and use appropriate redirection.
Question: Should a caregiver document something they did not observe?
Answer: No. Documentation should accurately reflect what the caregiver observed or did.
Question: You accidentally touch a contaminated surface while providing care. What should you do?
Answer: Follow appropriate infection-control procedures, including hand hygiene and changing/removing PPE as indicated.
Question: A client suddenly needs much more assistance with an ADL than usual. What should the caregiver do?
Answer: Follow the care plan and report/document the significant change according to agency policy.
Question: You discover an unsafe condition that you cannot correct yourself. What should you do?
Answer: Protect the client from the hazard and promptly notify the appropriate person according to policy.
Question: What should a caregiver do when they notice a significant change in a client's condition?
Answer: Follow the care plan and agency procedures for reporting and documentation.
Question: You realize you made an error in documentation. What should you do?
Answer: Follow the organization's correction procedure; do not conceal or falsify the record.