General CARF Information
How often does CARF visit for a survey?
Every 3 years
ROI
Release of Information
What paperwork should you complete if a client slips and falls during a session with you?
An incident report
Who is our CEO?
Jay Bechtol
What document defines the goals, objectives, interventions, and services a client will receive?
Treatment Plan or Service Plan
What are the dates of the upcoming CARF survey?
Next Monday, Tuesday, and Wednesday (9/28-9/30)
BHA
Behavioral Health Assessment
Who are our two Billing Specialists?
Jennifer Henley & Lara Fleenor
Which buildings does SPBHS own?
Main Office, Annex, Parkside, Clubhouse
What should you do if a CARF surveyor asks to speak with you?
CARF
Commission on Accreditation of Rehabilitation Facilities
What is the designated meeting place when evacuating the main office?
Annex parking lot
Who is our Quality Improvement Director?
Leeann Serio
What purpose does it serve for us to be CARF accredited?
National Accreditation is a State Contract Requirement, maintaining high standards for quality of services
HIPAA
Health Insurance Portability and Accountability Act
What should you do if you want to file a formal staff complaint?
Contact Leeann or Kitty and provide a written description of the complaint.
Who is our Board President?
John Calhoun
What year did SPBHS first become CARF accredited?
2014
ASPIRE
Assess the environment, Set strategy, Persons served (obtain input), Implement the plan, Review results, Effect change
Who is our Client Rights Officer (aka Grievance Officer)
Ashley Moore
Describe the "Golden Thread" as it relates to the services we provide.
Services provided are based upon a Treatment Plan, which is based upon a Behavioral Health Assessment.