Are you smarter than a 5th Grader?(Smart Tasks)
This acronym stand for: National Vehicle History Report. It is commonly referred to as "Title Check"
What is NVHR?
Use this to collect information like the pay period end date or the gross YTD dollar amount.
What is a paystub?
Customers have this option when their prior loan is in a Charge Off status.
What is Self-Arranged Financing or Cash?
Here is where one can look at the customers account as if one were them.
What is Impersonate?
Carvana uses these two tools to pull MVRs or Motor Vehicle Records.
What is Yassi and ADD?
Use this with the customers first paystub when they just started their new job.
What is an offer letter?
Customers need to wait this long before they can purchase their 3rd car from us?
What is 6 months?
This tab houses the details for the customer terms, like their monthly payment.
What is the Inbound Contact Tab?
Depending on the state, this person needs to be listed on the Title.
Who is the Customer?
One can use a personal banks statement for a business owner income calculation when a customer's business is this?
What is a Sole Proprietorship?
This tool is what we use to verify the prior loan is not Deliquent.
What is the Bridgecrest API tool?
This button with take one to a different tool outside of Carma so we can see what the customer put has their stated income.
What is Admin Customer?
One of these states have a different form to show a Lien is released instead of a letter from the Lender.
What is KY, MD, MN, MO, NY, OK, TX, or WI?
This Halo lists the kinds of income we cannot accept like Rideshare or Investment Income?
What is the General Income Requirements and Workflow Halo?
If a cusotmer is trading in their car that they bought from us we do not mind if they are in This status with their loan.
What is delinquent?
This is where one can see most Digi messages and and all emails sent to the customer.
What is the Communications Tab?
Use this bypass reason when you confirm the Lien is paid off via Winslow.
What is "Lien release confirmed via Bridgecrest"?
These are one of the few documents we can only use to help verify a Sole Proprietors income calculation (not a bank statement).
What is a 1040 Schedule C, DBA Filings, Fictitious Name Filings?
This Halo houses the letter we can send for a cusotmer to waive their 7DMBG, so they can start their second purchase?
What is the "Commonly Referenced Documents" Halo?
Here one can request for the Market Ops team to put a bow on the customers car for a gift or holiday celebration.
What is Special Gift Opportunity? (In the Purchase section of the Inbound Contact Tab.)