Issues in Case Management
Three conditions caused to client:Duty to provide care, act of omission,injury or damage caused to client
What is Liability?
an individual pursues personal concerns at another's expense
What is competing?
Actions undertaken on behalf of another person while supporting other person's right of self-determination
What is advocacy?
A person that establishes systems and monitors the health status, resources and outcomes for aggregates.
What is population manager?
Measure attainment of activities and goals of service delivery plan, continue monitoring, reassure, bring closure to care and discharge appropriately.
What is evaluation?
Ethical principle that is complementary to nonmaleficence and requires that "do good" and prevent or avoid harm.
What is Beneficence?
an individual neglects personal concerns to satisfy the concerns of others
What is accomodating?
strategic process used to move conflicting parties toward an outcome.
What is Negotiating?
seeks to control use by providing clients with correct information to empower them to make healthy choices, use healthy and health-seeking behaviors to improve their health status.
What is demand management?
Advocating of clients interests,monitors, assess alignment with goals and changing nature of client needs.
What is implementation?
an ethical principle to case managers, considers equal distribution of of health care with reasonable quality.
What is Justice?
pursues niether personal concerns nor another's concerns
What is avoiding?
ability to present one's own needs.
What is assertiveness?
activities target chronic and costly disease conditions that require long-term care interventions.
What is disease management?
Involves problem prioritization, planning and identification of resource match.
What is Planning for Outcomes?
is "doing no harm" When case managers incorporate outcome measures, evidence based practice and monitoring progress in their plan of care.
What is nonmaleficence?
an individual attempts to find a mutually acceptable solution that partially satisfies both parties.
What is collaborating?
Mutual sharing and working together to achieve common goals in such a way that all persons or groups are recognized and growth is enhanced.
What is collaboration?
Tools that name activities that can be used in a timely sequence to achieve desired outcomes for care.
What is critical paths?
involves identification of the problem or opportunity.
What is diagnosis?
Truth telling
What is Veracity?
An individual attempts to find mutually acceptable solution that partially satisfies both parties
What is compromising?
Process of seeking to find solutions to situations that involve difficulty or uncertainty.
What is problem solving?
attempts to redirect care and monitors appropriate use of provider care and treatment services for both acute and community, ambulatory services.
What is the use of management?
Involves case finding, identification, screening and intake, eligibility and assessment.
What is an Assessment?