CBCS Technology
IT is an acronym for this phrase.
What is Information Technology?
The acronym FNOL stands for this phrase.
What is First Notice of Loss?
The Check Tracer Request Form and Vendor Request Form can both be found in this CBCS resource.
What is the CBCS Intranet?
This common claims acronym stands for the initial report submitted when a workplace injury occurs
What is First Report of Injury (FROI)?
Cottingham & Butler traces its roots back to this year, when the company was first established.
What is 1887?
This is the preferred method for submitting CBCS technology issues and service requests.
What is an IT ticket?
When a claim involves multiple claimants, this is added to distinguish the individual claim exposures.
What is a suffix?
Accounting uploads these three types of checks into the Document Image Assignment tab.
What are recoveries, refunds, and returns?
Attorneys, clients, adjusters, and medical providers rely on this CBCS function to ensure claim documents reach the right destination.
What is the Mail Team?
This Iowa city has been home to Cottingham & Butler since the company was founded
What is Dubuque, Iowa?
This C&B Vice President oversees IT Operations, including CBCS IT.
Who is Phil Niles?
Besides identifying the insured, these three pieces of information are required to set up a claim.
What are the date of loss, cause of loss, and loss location?
Except when the rush process applies, this is the minimum waiting period after a check prints before submitting a check tracer request.
What are 14 calendar days or 10 business days?
Certified, UPS, and USPS are the three primary options for completing this task.
What is sending outgoing mail?
CBCS stands for this full company name.
What is Cottingham & Butler Claims Services?
CBCS IT distributes over 13,000 copies of this IRS form annually, making tax season one of its busiest times of the year.
What is Form 1099?
Property Damage, Bodily Injury, Comprehensive, and Collision are examples of these.
What are liability coverage types?
Before submitting a prefunding request for a stand-alone client, a coordinator must compare these two amounts.
What are the deductible and total paid?
Attorneys, medical vendors, and clients commonly receive claim materials through this file-sharing resource.
What is ShareFile?
This phrase has become Cottingham & Butler's rallying cry and appears throughout company communications.
What is "Better Every Day"?
CBCS IT uses this application to distribute more than 20,000 reports each month.
What is Reportal?
When a claim's incurred amount has reached the policy limits, this type of claim is created to continue handling the loss.
What is an umbrella claim?
This process helps ensure CBCS remains compliant with IRS reporting requirements by confirming the information of every vendor we pay.
What is vendor verification?
This service is commonly used when proof of delivery is required for important claim documents.
What is Certified Mail?
Today, CBCS provides this specialized service to clients, helping manage claims from first notice through resolution.
Today, CBCS provides this specialized service to clients, helping manage claims from first notice through resolution.