38 CFR
Claim Documentation
Service Connection
CCM SOP
Supplemental SOPs
100

GERD, or acid reflux, without daily symptoms or requirement for daily medications is what percentage?

What is 0%

100

When should you select BDD as a claim type on question 1 of the 526 form?

When the veteran is on active duty and is 180 to 90 days from separation.

100

True or False: A diagnosis alone is enough to establish service connection

False

100

During Step 1 of the SOP, name 4 of the 8 pieces of information you are verifying

What are; Full name, Date of Birth, Email Address, Phone Number, Mailing address, Branch of service / Service Dates, MOS - Confirm MOS Title, Last duty station and all Overseas deployments

100

True or False: The 38 CFR resource is located on the Links & Resources page under the Supplemental SOP dropdown.

What is True

200

Which section of the 38 CFR contains the VA Schedule for Rating Diabilities?

What is Part 4

200

If a veteran is claiming more than 10 new conditions, how should you format your SISOC?

What is Create multiple SISOCs and select up to 5 conditions for each SISOC 

200

Veterans who served in Vietnam during 1975 were presumptively exposed to what toxin? 

What is Agent Orange

200

How much time should you spend on each condition in Step 4?

What is 3 to 5 minutes

200

If you have a no-show, cancellation, or reschedule that causes your scheduled and delivered totals to differ, where should you document the reason on the Daily Tracker?

What is the comment section of the "Delivered" box?

300

A veteran has sinusitis with 3 incapacitating episodes per year requiring prolonged antibiotic treatment. What rating is warranted? 

What is 30%

300

What additional form is included for new claims of PTSD

What is the 0781

300

A disability that is caused or aggravated by an already service-connected disability is what kind of service connection?

What is Secondary

300

What step, in the SOP, do you ask about Increases & Appeals?

What is Step 2

300

True or False: If a veteran wants Nexus or SISOC letters for claims already in the VA's decision process, those can be completed during the CCM.

What is False

400

A veteran has migraines with characteristic prostrating attacks occurring on average once per month over several months. What rating is warranted

What is 30%

400

What is the purpose of the 4142/4142a?

What is to allow the VA to collect civilian records on behalf of the Veteran?

400

What does the PACT in PACT Act stand for?

What is Promise to Address Comprehensive Toxins Act

400

What is the first thing you ask during Step 3?

What conditions do you want to claim today?

400

How much additional compensation does a Fulfillment Specialist receive for completing a Skip the Line delivery?

What is $350?

500

Kidney stones are evaluated under which body system in the VA Schedule for Rating Disabilities?

What is the Genitourinary System

500

Active Duty - 2018-2020

Reserves - 2020-2025

Afghanistan Deployment - 2021-2022

Which dates belong in Block 20A (Most Recent Active Duty) on VA Form 21-526EZ

What is 2021-2022

500

True of False: A pre-existing condition can never be service connected

What is False

500

What parts of the SOP do you have to read word for word?

What is Mandatory Preamble and Closing Statement

500

What VA principle requires the VA to help veterans obtain evidence needed to support their claims?

What is the Duty to Assist?

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