Minor Accounts
This form should not be used to complete updates for a minor(i.e MTN, Address, or Email.
What is a 97CI?
The full name for NFIS.
What is Navy Federal Investment Services?
True or false? You must properly identify a member before discussing non-public information for the security of the accounts.
Is it true that You must properly identify a member before discussing non-public information for the security of the accounts?
This is how an accountant can access a business account via NFO.
What is authorized user?
Navy Federal offers these overdraft protections.
What is Overdraft Savings Transfer(OST), Checking Line of Credit(CLOC) and Options Overdraft Protection Service(OOPS) ?
This form is required to update a minor's name or add a joint owner from a minor member's record.
What is the 97MI?
NFIS advisors provide these services based on members' individual needs, goals, risk tolerances, and time horizons
What is Financial planning, investment, insurance and trust service?
T or F. If receiving a cold transfer, you do not have to verify the member's first and last name, even if the transfer comments indicate a member has been identified.
Is it false that If receiving a cold transfer, you do not have to verify the member's first and last name, even if the transfer comments indicate a member has been identified?
This is the department that can handle a zelle payment or profile hold.
What is advanced digital services?
OST automatically transfer funds from this type of account to cover transactions attempting to post to a checking account when funds are not available.
What is a savings account?
True or False? A new joint owner can be added over the phone for established minor accounts.
WHat is False?
True or False? Due to securities and insurance regulations, non-licensed employees must avoid describing or discussing specifics about NFIS products.
Is it true that, due to securities and insurance regulations, non-licensed employees must avoid describing or discussing specifics about NFIS products?
Currently, there are Credit Card Authorized Users who do not have access numbers on file with Navy Federal. In the event that one of these Authorized Users calls, transfer him/her to this department.
Do we transfer Credit Card Authorized Users who do not have access numbers on file with Navy Federal to credit card servicing?
This is the only owner type that can reset a minors password in UAD.
What is an adult joint owner?
A CLOC is a revolving line of credit similar to what type of product?
What is a credit card ?
This type of user should not be present before adding a new account for a new joint owner on a minors account.
What is an Authorized User?
NFIS advisors are available by phone during this time.
Are NFIS advisors available by phone from 0800 to 2000 ET Monday through Friday.
T or F. Members with a hyphenated name do not need to provide both surnames.
What is true?
These are the three digital banking payment and transfer features available for members.
What is Bill Pay, Send Money and Transfers?
OOPS cannot be applied for with this product active on a members account.
What is CLOC?
Only this owner can request a password reset through UAD for a minor.
What is an adult joint owner?
This form is critical to the accurate tracking and processing of NFIS referrals
Is the intake form critical to the accurate tracking and processing of NFIS referrals?
If present do not verify this during initial ID.
What is a codeword?
This is the limit per transaction for a M2M transfer online.
What is $5,000.00 ?
These regulations require that team members offer all three overdraft umbrella options to members when discussing one of the products.
What is federal regulations ?