BOH
How many trays does it take to pull out chicken to put in the thaw cabinet?
3
How often and how many times should table touch ins be performed
Every fifteen minutes and no more than three times per guest.
What is the holding time for boxed fries?
2 Minutes
Who created Chick Fil A?
Dan Cathy.
How many swirls are on a large ice cream cone?
Four
How often should coater be sifted?
Every three bags of chicken or when coatere starts clumping.
How often should tables and chairs be wiped down during the day?
When needed
Finish this saying:" Drop _____ More Often"
Less
When was Chick-fil-A first opened?
May 23, 1946
When should you wash your hands?
Every 30 minutes for 30 seconds after touching your clothing, a swing door, or any non-food safe surface.
What floors in the back should be scrubbed every night?
All of them( Behind Hennies, Behind Prep counters, Behind Breading table and Thaw Cabinet, Behind the Bread Rack, in the Walk-in Cooler, and the main floors)
What is the name of the service provided to guests by dining room hosts?
2nd Mile Service
What information goes on day dots?
Initials, Date, Time, and Name of Product.
What is the most popular menu item?
Fries
What are the steps to making a large vanilla ice coffee
1. Fill ice to the top fill line.
2. Fill coffee base to the top fill line
3. Put 4 pumps of vanilla syrup
4. Fill 2% milk to 1/4 from top of the cup
What time should the bread table be cleaned at night?
8:00
What is the scrubbing schedule for closing?
Monday and Thursday: Far Left
Tuesday and Friday: Middle
Wednesday and Saturday: Far Right
How often must gloves be changed?
After touching anything not food related.
What was the name of the first Chick-fil-A?
Dwarf Grill
How many blueberries come in a large fruit cup?
20
What all tasks should be completed throughout the day in the back?
Lemons Squeezed, Hennies Scraped, Milk wash made, Chicken table is stocked, Thaw cabinet is stocked, Floors scrubbed, All dishes washed, Chicken Table cleaned, Ice Machine wiped down
What are the three characteristics that make up a REMARKABLE experience?
Be Genuine, Proactive, and Personal
What temperature should the coldwell range between?
35-38
What is a raving ran?
A person that comes often, pays full price, tell us and others about Chick-fil-A.
What should you do if a customer has a peanut allergy?