Customer, Consumer, Competitor
Where Chick-fil-A ranks among QSR restaurants in regards to 2019 U.S. domestic sales.
What is 3rd?
The term given to delivery orders placed through the Chick-fil-A App and delivered by team members.
What is Operator Led Delivery?
This is Chuck's Vision Statement
What is "Where Genuine Hospitality Inspires, Connects and Refreshes East Texas"
Chick-fil-A's Shared Vision.
What is "To be the World's Most Caring Company"?
The helpful phone number.
What is 1-800-CFA-HELP?
This many billion dollars represents 2019 U.S. domestic sales for Chick-fil-A (to the nearest tenth).
What is 12.8?
Delivery by partners like Door Dash, Grub Hub, and Uber Eats.
What is 3rd Party Delivery? or
What is On-Demand Delivery?
This year is Chuck King's first year as an operator.
What is 1983?
Chick-fil-A's Core Values.
What is "Here to Serve, Better Together, Purpose Driven, and Pursue What's Next?"
How we become the World's Most Caring Company.
What is Winning Hearts Every Day?
The 3 Chicken-based restaurants that are in the QSR top 20.
What are Chick-fil-A, KFC, and Popeyes?
The number of possible mobile order destination types through the Chick-fil-A App.
What is 5?
Mobile-Drive Thru, Mobile-Dine-In, Delivery, Curbside, Carryout
This is the profession Chuck King would have chosen besides being an operator.
What is a surgeon?
The 3 pillars of Chick-fil-A's Core Strategy.
What is "REMARK"able Experiences, Meaningful Brand, and Local Ownership?
The sauce that when deleted caused CARES contacts to heat up.
What is BBQ Sauce?
Our highest rated menu item with an Menu Item Satisfaction score of 78.
What is Diet Lemonade?
The current MTD CFA One Sales (rounded to the nearest thousand) for East Longview. *nov 21st*
What is 159,055.87?
Shane Whyte has been employed by Chuck King for this amount of years.
What is 24 years?
The Chick-fil-A Corporate Purpose.
What is "To glorify God by being a faithful steward of all that is entrusted to us.
To have a postive influence on all who come in contact with Chick-fil-A"?
H.E.A.R.D
What is Hear, Empathize, Apologize, Resolve, Delight
We have this many million annual Chick-fil-A customers according to our internal customer count calculation.
What is 125 million?
The MTD transactions as of November 21st at East Longview. (Rounded to the nearest thousand)
What is 43,105?
Chuck began as a Business Consultant and worked with Truett Cathy, himself, up until his first year as an operator. His first location was where in Longview and the previous operator was?
What is Longview Mall?
What is Ed King?
Core 4
What is "create eye contact, share a smile, speak in a friendly tone, always say my pleasure"
The menu item that has generated the most CARES contacts ever.
What is Waffle Fries?