Fayol's 14 principles
Each employee has a specialized role
What is division of work?
Dividing work and responsibility ensures productivity
Steve Jobs
What is charismatic authority?
If Santiago makes a mistake (hypothetically) and says something wrong, and we correct him but he says "I'm the professor I'm right"
What is "authoritarian methods fostered"?
What is remuneration?
There is only one boss
What is Fayol, unit of command?
A police officer pulling you over because you are speeding
What is legal authority?
In a staff meeting, an intern is presenting a creative idea but the director of the meeting ignores it
What is creative insubordination?
There is logical organization AND being obedient to authority figures
1) What is order?
2) What is discipline?
Developing a science of work roles
What is Taylor?
What is Nelson Mandela?
Your boss does not want to work on Saturday, so he makes the deadline on Friday instead of Saturday just because he can
What is resources are used to control?
Knowing your place as an employee AND everyone has the same goal
1) What is scalar chain
2) What is espirit of corps?
Creative and motivated employees are necessary for success
What is Fayol?
What is traditional authority?
You go to your bosses office to discuss a problem, but he says he is busy and does not have time to talk
What is communication problems exacerbated?
There are levels of who can give approval AND person interests are trumped by the organization
1) What is centralization?
2) What is subordination of individual interests?
Labor specialization
What is both Fayol and Taylor?
The President of a country
What is traditional authority?
You go to urgent care and there is a sign that says "lunch break" from 1-2, and it is 1:50 and someone is behind the desk, but won't help you because "they are on break"
What is dysfunctional consequences of rules?