Goal Setting
Professionalism
Communication
Career Success
Critical Thinking
100

This type of goal can be achieved in a few weeks or months.

What is short-term goal?

100

Arriving at work before your scheduled start time demonstrates this.

What is punctuality?

100

Giving your full attention while someone is speaking is called?

What is active listening?

100

This document summarizes your education and work experience.

What is a resume?


100

This helps you make good decisions when problems arise.

What is critical thinking?

200

Name at least 3 actions steps for success.

What are build self-esteem, visualize success, build your strengths, be kind to yourself, stay true to yourself, practice new behaviors, keep personal life separate from work, keep energy up, respect others, stay productive.

200

These are moral principles by which we live and work.

What are ethics?

200
Eye contact and facial expressions are examples of this type of communication.

What is nonverbal communication?

200

Learning new skills after graduation is known as this.

What is continuing education?

200

Before solving a problem you should first do this.

What is identify the problem?
300

Putting off until tomorrow what you can do today is called?

What is procrastination?

300

Clients are more likely to return when you consistently provide this.

What is good/excellent customer service?

300

Repeating or summarizing what a client says helps avoid this.

What is misunderstanding/miscommunication?

300

Building relationships with others in the industry is called this.

What is networking?

300

Thinking about possible solutions before acting demonstrates this.

What is problem-solving?

400

Goals that may take years to accomplish are called these.

What are long-term goals?


400

This aligns your behavior and actions to your values.

What is integrity?

400

Also known as tact, is the ability to deliver truthful, even sometimes critical or difficult messages in a kind way.

What is Diplomacy?

400

This is organizing your tasks on your to-do-list from most important to least important.

What is prioritizing?

400
Good decision-making includes considering these before acting.

What are consequences?

500

This blocks the creative mind from exploring ideas and discovering solutions to challenges?

What is criticism?

500

Name three characteristics employers look for in professional barbers.

What is dependability, honesty, team player, positive attitude, punctuality, respectful, good communication?

500

This is known as never breaching confidentiality by repeating personal information that clients have shared with you?

What is Discretion?

500

This helps you remember or recall information; can be word associations, songs, rhymes, etc.

What is mnemonics?

500

Name two examples of nonverbal communication.

What are eye contact, facial expressions, posture, gestures, body language, tone of voice

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