Nonverbal Communication
Listening Process
Types of Listening
Barriers of Effective Listening
Team Roles
100
Pointing to a door as you state "The office is on the left"
What is reinforcing a verbal message
100
detecting sounds in a office you may hear people talking, telephones ringing, or door closings
What is hearing
100
is hearing and understanding but not trying to rember the message for a long time
What is casual listening
100
S speaker's apperance mannerism tone of voice and body language can distract the listener
What is attitudes about the speaker
100
this person makes sure that all members understand the goals of the team and their tasks and duties
What is leader
200
May be used t regulate or control oral communication between the sender and reciever
What is regulating a verbal message
200
Concentrating on the speaker and what he or she says
What is focusing attention
200
is hearing and understanding and remember a message
What is active listening
200
Unintersting or boring messages cause people to tune out the speaker
What is attitudes about the topic
200
This person tries to improve the teams methods or plans by asking questions and offering new ideas
What is challenger
300
Includes facial expessions and gestures as a noverbal sentence
What is body language
300
attaching meaning to the speakers message
What is understanding
300
is used to obtain specific information or understan a message
What is informative listening
300
Most people have preconceived ideas about certain topics
What is prejudice or differing opinions
300
this person keeps the team focused on its goals and tasks
What is doer
400
The pysical space between individuals
What is space
400
recalling a message you have heard or seen
What is remembering
400
involves judging the importance or accuracy of what a speaker is saying
What is evaluative listening
400
People can disregard messages when they think they already know the information
What is assumptions
400
this person carefully considers other members ideas and makes tactful suggestions
What is thinker
500
Being punctual for appointments or completing taskes by the date requested
What is time
500
Listening involves hearing and understanding a message and what process?
What is the listening process
500
Involves trying to understand the speaker's point of view attitudes, and emotions
What is empathatic listening
500
A headache or another temporary physical discomfort can inhibit listening
What is physical discomfort
500
this person keeps a written record of the team's meetings and plans
What is recorder
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